Marketing Customer Support Representative
6 giorni fa
Marketing Customer Support Representative (Italian & English) Company: Savior Artigos Texteis Lda Location: Lisbon, Portugal (On‐site) Start Date: 29 January 2026 Working Hours: Monday to Sunday: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 / 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages Required: Italian: C1 / Native level English: B2 level or higher Role Overview You will provide B2B customer support to advertisers using our advertising products. The role focuses on product troubleshooting, advertiser education, and customer experience, delivered via email and chat channels. This position requires strong communication skills, problem‐solving abilities, and a customer‐centric mindset. Key Responsibilities Actively contribute to initiatives that improve service quality and overall user experience Handle end‐to‐end product troubleshooting and advertiser support Manage case volumes across email and chat channels Own customer queries and drive resolution by collaborating with internal Product Operations and Engineering teams Resolve generic, technical, and product‐related issues Ensure high Customer Satisfaction (CSAT) by providing timely updates and clear communication Maintain adherence to service level agreements (SLAs) and productivity targets Partner with internal technical specialists to educate advertisers on product features and common issues Compensation & Benefits Base Salary: €1,000 for 14 months Meal Allowance: €7.63 per day Health Insurance: Available from day 1 (employee contributes monthly; free after 6 months of contract) Welcome Bonus: Paid over 12 months during the first year (conditional on Retention Bonus: From December onwards, no retention bonus for Search Engine and Website Solutions projects Note: Welcome Bonus is not part of the fixed salary and depends on meeting attendance conditions. Relocation Support If interested, send your English CV to amanda.kiss@cbtalents.org. #J-18808-Ljbffr
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Customer Support Representative
4 giorni fa
BOLOGNA, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Romanian EnglishAre you a Romanian-speaking professional ready for a dynamic customer support role?We are hiring a Customer Support Representative (Romanian English) to join our On-Site team.This is a great opportunity to use your language skills to support a major international project.What Youll Do Deliver excellent...
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Customer Support Representative
3 settimane fa
bologna, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Romanian EnglishAre you a Romanian-speaking professional ready for a dynamic customer support role? We are hiring a Customer Support Representative (Romanian English) to join our On‑Site team. This is a great opportunity to use your language skills to support a major international project.What Youll Do Deliver excellent...
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Customer Support Representative
4 settimane fa
Bologna, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Romanian English Are you a Romanian-speaking professional ready for a dynamic customer support role? We are hiring a Customer Support Representative (Romanian English) to join our On‑Site team. This is a great opportunity to use your language skills to support a major international project. What Youll Do Deliver excellent...
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Marketing Customer Support Representative
29 minuti fa
Bologna, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English) Company: Savior Artigos Texteis Lda Location: Lisbon, Portugal (On‑site) Start Date: 29 January 2026 Working Hours: Monday to Sunday: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 / 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages Required:...
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BOLOGNA, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English)Company: Savior Artigos Texteis LdaLocation: Lisbon, Portugal (On-site)Start Date: 29 January ****Working Hours:Monday to Sunday: 07:*******:00Rotative shifts: 07:*******:*******:*******:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages Required:Italian: C1 / Native...
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Marketing Customer Support Representative
2 giorni fa
bologna, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English)Company: Savior Artigos Texteis LdaLocation: Lisbon, Portugal (On‑site)Start Date: 29 January 2026Working Hours:Monday to Sunday: 07:00 – 19:00Rotative shifts: 07:00 – 16:00 / 10:00 – 19:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages Required:Italian: C1 /...
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Marketing Customer Support Representative
2 giorni fa
bologna, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English)Company: Savior Artigos Texteis LdaLocation: Lisbon, Portugal (On‑site)Start Date: 29 January 2026Working Hours:Monday to Sunday: 07:00 – 19:00Rotative shifts: 07:00 – 16:00 / 10:00 – 19:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages Required:Italian: C1 /...
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Bilingual Marketing Support
6 giorni fa
Bologna, Italia Cross Border Talents A tempo pienoA leading recruitment agency is seeking a Marketing Customer Support Representative fluent in both Italian and English for on-site support in Lisbon. This role focuses on B2B customer service, product troubleshooting, and enhancing customer experience through effective communication and problem-solving. The successful candidate will enjoy a competitive base...
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Bilingual Marketing Support
2 ore fa
BOLOGNA, Italia Cross Border Talents A tempo pienoA leading recruitment agency is seeking a Marketing Customer Support Representative fluent in both Italian and English for on-site support in Lisbon. This role focuses on B2B customer service, product troubleshooting, and enhancing customer experience through effective communication and problem-solving. The successful candidate will enjoy a competitive base...
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Bilingual Marketing Support
29 minuti fa
Bologna, Italia Cross Border Talents A tempo pienoA leading recruitment agency is seeking a Marketing Customer Support Representative fluent in both Italian and English for on-site support in Lisbon. This role focuses on B2B customer service, product troubleshooting, and enhancing customer experience through effective communication and problem-solving. The successful candidate will enjoy a competitive base...
