Senior Technical Support Engineer
4 settimane fa
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years’ experience in Windows Desktop support.
Install, upgrade, support and troubleshoot Windows 10,11 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Bachelor’s Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• Minimum of 2-3 years of IT experience.
• Windows 10 or 11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Adaptable and flexible in a fast-changing industry and work environment.
• Willing to work off-hours and weekends when required for projects or emergency support.
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Vicenza, Italia NewSpace Technical A tempo pienoTechnical Project Lead – Optical Communications (Space Systems) Location: Vicenza, Italy (Relocation support available) Employment Type: Full-Time | Hybrid Introduction: This is an exceptional opportunity for a highly capable Technical Project Lead to take a central role in the development of next-generation optical communication systems for space...
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Vicenza, Italia NewSpace Technical A tempo pienoTechnical Project Lead – Optical Communications (Space Systems) Location: Vicenza, Italy (Relocation support available) Employment Type: Full-Time | Hybrid Introduction: This is an exceptional opportunity for a highly capable Technical Project Lead to take a central role in the development of next-generation optical communication systems for space...
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2 settimane fa
Vicenza, Italia NewSpace Technical A tempo pienoTechnical Project Lead – Optical Communications (Space Systems) Location: Vicenza, Italy (Relocation support available) Employment Type: Full-Time | Hybrid Introduction: This is an exceptional opportunity for a highly capable Technical Project Lead to take a central role in the development of next-generation optical communication systems for space...
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Vicenza, Italia Newspace Technical A tempo pienoTechnical Project Lead – Optical Communications (Space Systems)Location:Vicenza, Italy (Relocation support available)Employment Type:Full-Time | HybridIntroduction:This is an exceptional opportunity for a highly capable Technical Project Lead to take a central role in the development ofnext-generation optical communication systemsfor space applications.If...
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Vicenza, Italia NewSpace Technical A tempo pienoTechnical Project Lead – Optical Communications (Space Systems)Location: Vicenza, Italy (Relocation support available)Employment Type: Full-Time | HybridIntroduction:This is an exceptional opportunity for a highly capable Technical Project Lead to take a central role in the development of next-generation optical communication systems for space...
