Customer Service Director

2 giorni fa


Genova, Italia Hapag-Lloyd AG A tempo pieno

A leading maritime transportation company is seeking a Customer Service Manager to lead and strengthen their customer service operations in Genova, Italy. The ideal candidate will have 8-10 years of experience in a commercial or customer service role within the shipping industry, demonstrating strong leadership capabilities. Fluency in English is required, while additional language skills in Italian and Spanish are preferred. This full-time position promotes a customer-centric culture and continuous process improvements to enhance operational efficiency. #J-18808-Ljbffr



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    To lead and strengthen the Customer Service function by delivering effective operations and consistently exceeding customer expectations. The role actively builds a culture rooted in customer‑centricity, professional development, efficiency, and collaboration, while driving continuous process improvements. It ensures full adherence to Hapag‑Lloyd...


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