Customer Support Specialist with Italian and English
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Location:
Plovdiv or Sofia, Bulgaria (On-site) Schedule: Monday to Friday, 09:00 – 19:00 Represent a premier global car rental brand and deliver exceptional customer support. Communicate with customers via phone and email in Italian. Assist clients with reservations, booking modifications, cancellations, and travel inquiries. Provide tailored mobility solutions to match customer needs. Collaborate with your team to share ideas and enhance service quality. Language
Skills:
Fluent Italian (C1 level or higher) and good English for internal communication. Soft
Skills:
Strong communication, problem-solving abilities, and a customer-oriented mindset.
Experience:
No prior experience required — fully paid professional training is provided
Location:
Willingness to work on-site in Plovdiv or Sofia, Bulgaria. Relocation & Benefits Package Relocation Support: Comprehensive package including a €1,500 gross bonus (paid in 2 instalments) for initial rent costs. Accommodation Assistance: 21 days of company-provided accommodation upon arrival, plus professional broker guidance to secure long-term housing. Training Period: Fully paid professional training; accommodation during training is fully covered for relocating candidates. Welcoming Italian-speaking community within a supportive international team. Additional
Benefits:
Comprehensive health insurance, an Employee Referral Program with attractive bonuses, and access to 50+ company perks. Flexibility: Potential hybrid or remote options available post-training depending on operational requirements.
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