Technical Support
3 settimane fa
We are looking for a Technical Support to assist our customers with technical problems when using our products and services. Your responsibilities would include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Tasks Respond to customer queries in a timely and accurate way, via phone, email or chat, identify customer needs and help customers use specific features Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Handle a high volume of incoming calls and emails from customers Collaborate with other departments to ensure timely resolution of customer concerns Requirements Experience in the energy industry is desirable, but not essential as training will be provided Excellent verbal and written communication skills Strong problem-solving and decision-making abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously Proficient in using computer systems and software applications Strong attention to detail and accuracy Benefits - Competitive salary package - Comprehensive training and development opportunities #J-18808-Ljbffr
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Technical Support
3 settimane fa
Settimo Milanese (MI), Italia Fox ESS A tempo pienoWe are looking for a Technical Support to assist our customers with technical problems when using our products and services. Your responsibilities would include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Tasks Respond to customer queries in a timely and accurate way, via phone, email or...
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Technical Support
2 settimane fa
settimo milanese, Italia FoxESS A tempo pienoWe are looking for a Technical Support to assist our customers with technical problems when using our products and services. Your responsibilities would include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Tasks Respond to customer queries in a timely and accurate way, via phone, email or...
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Technical Support
2 ore fa
settimo milanese, Italia FoxESS A tempo pienoWe are looking for a Technical Support to assist our customers with technical problems when using our products and services. Your responsibilities would include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Tasks Respond to customer queries in a timely and accurate way, via phone, email or...
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Technical support
3 settimane fa
Garbagnate Milanese (MI), Italia Randstad Italy A tempo pienoRandstad Digital è la divisione di Randstad Italia specializzata nella ricerca, selezione e formazione di profili IT. Per una prestigiosa multinazionale cliente siamo alla ricerca di una risorsa da inserire nel ruolo di Technical support. Retribuzione annua: 22000€ - 28000€ esperienza 1 anno La risorsa si occuperà di: Amministrazione completa Active...
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Technical Support Specialist
3 settimane fa
Settimo Milanese, Italia FoxESS A tempo pienoAn innovative company is seeking a Technical Support professional to assist customers with technical issues related to their products. This role involves responding to queries, guiding users through features, and collaborating with various departments to ensure customer satisfaction. The ideal candidate will possess excellent communication skills, strong...
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Technical Support Specialist
4 settimane fa
Settimo Milanese, Italia FoxESS A tempo pienoAn innovative company is seeking a Technical Support professional to assist customers with technical issues related to their products. This role involves responding to queries, guiding users through features, and collaborating with various departments to ensure customer satisfaction. The ideal candidate will possess excellent communication skills, strong...
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Technical support
2 settimane fa
Garbagnate Milanese, Italia Altro A tempo pienoLuogo di lavoroGarbagnate Milanese PosizioneRandstad Digitalè la divisione di Randstad Italia specializzata nella ricerca, selezione e formazione di profili IT. Per una prestigiosa multinazionale cliente siamo alla ricerca di una risorsa da inserire nel ruolo di Technical support. Retribuzione annua: 22000€ - 28000€ Esperienza1 anno...
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Technical customer support
4 settimane fa
Legnano (MI), Italia Bemsiq Group A tempo pienoJoin to apply for the Technical customer support role at Bemsiq Group . Location: Legnano, Milano, Italy . Key Responsibilities Offer remote technical support to installers Management of the helpdesk Offer in-person or remote customer training on specific products or topics RMA management Engagement with technical support functions in foreign countries The...
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Technical support
5 giorni fa
Garbagnate Milanese, Lombardia, Italia Randstad Digital Italia A tempo pienoRandstad Digitalè la divisione di Randstad Italia specializzata nella ricerca, selezione e formazione di profili IT. Per una prestigiosa multinazionale cliente siamo alla ricerca di una risorsa da inserire nel ruolo diTechnical supportLa risorsa si occuperà di:Amministrazione completa Active Directory, inclusa la creazione, modifica e revoca di account...
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Technical support
1 settimana fa
Garbagnate Milanese, Italia Randstad Italy A tempo pienoRandstad Digital è la divisione di Randstad Italia specializzata nella ricerca, selezione e formazione di profili IT. Per una prestigiosa multinazionale cliente siamo alla ricerca di una risorsa da inserire nel ruolo di Technical support. Retribuzione annua: 22000€ - 28000€ esperienza 1 annoViene offerta l'opportunità di lavorare in un ambiente...
