IT Support Specialist
4 settimane fa
IT Support Specialist (ERP/WMS/CRM & Infrastructure) Beautynova, a group of selected companies operating in the professional haircare, created for the development and consolidation of successful brands distributed worldwide, is looking for an IT Support Specialist to join our global IT team. The role involves managing first and second-level support tickets related to business applications (ERP, WMS, and CRM), as well as infrastructure and end‐user support activities. In addition, the role requires working closely with users to understand and analyze their requests, and collaborating with the Italian team to review and evaluate the proposed solutions. After an induction period in Italy, the candidate will move to the US to provide support to resolve issues, while coordinating closely with the IT team in Italy. Key Responsibilities: Manage first and second-level support tickets for ERP, WMS, and CRM applications. Provide daily IT support for end‐user devices (PC setup, configuration, troubleshooting). Oversee infrastructure-related tickets (network, servers, printers, connectivity issues). Diagnose, resolve, and, if necessary, escalate incidents to ensure timely resolution. Collaborate with the IT team in Italy/US to ensure alignment and knowledge sharing. Prepare technical documentation and maintain accurate ticket records. Support IT projects and system rollouts when required. Ensure compliance with company IT standards, policies, and procedures. Availability to travel across Italy and the US based on workload and project requirements. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 2 years of experience in IT support (first and second-level). Strong knowledge of ERP, WMS, and CRM systems; knowledge of JD Edwards is a plus. Knowledge of Oracle database and SQL. Proficiency in Windows operating systems, Microsoft 365, and IT infrastructure basics (networking, servers, hardware). Hands‐on experience with PC setup, configuration, and troubleshooting. Familiarity with IT ticketing systems and ITIL best practices. Excellent problem‐solving and communication skills. Fluency in English and Italian (written and spoken). Flexibility to travel internationally and work across different time zones when required. What We Offer: Opportunity to work in an international environment. Exposure to both application and infrastructure support activities. Professional growth and development in a dynamic team. Location: Turate – possible relocation to New Jersey. The job offer is intended for candidates of all genders in compliance with Legislative Decree 198/2006. Additional Information: Seniority level: Associate Employment type: Full-time Job function: Information Technology Industry: Personal Care Product Manufacturing J-18808-Ljbffr
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It Support Specialist
4 settimane fa
Turate, Italia BEAUTYNOVA A tempo pienoIT Support Specialist managing support tickets for ERP, WMS, CRM systems, and end-user devices. Requires experience, fluency in English and Italian, and international travel.
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IT Support Specialist
7 giorni fa
Turate, Italia BEAUTYNOVA A tempo pienoBeautynova, a group of selected companies operating in the professional haircare, created for the development and consolidation of successful brands distributed worldwide, is looking for anIT Support Specialistto join our global IT team.The role involves managing first and second-level support tickets related to business applications (ERP, WMS, and CRM), as...
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It Support Specialist
4 settimane fa
Turate, Italia BEAUTYNOVA A tempo pienoProvides IT support for business applications, infrastructure, and end-users, collaborating with teams in Italy and the US.
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IT Support Specialist
1 settimana fa
Turate, Italia BEAUTYNOVA A tempo pienoBeautynova, a group of selected companies operating in the professional haircare, created for the development and consolidation of successful brands distributed worldwide, is looking for an IT Support Specialist to join our global IT team. The role involves managing first and second-level support tickets related to business applications (ERP, WMS, and CRM),...
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IT Support Specialist
4 settimane fa
Turate, Italia BEAUTYNOVA A tempo pienoBeautynova, a group of selected companies operating in the professional haircare, created for the development and consolidation of successful brands distributed worldwide, is looking for an IT Support Specialist to join our global IT team. The role involves managing first and second-level support tickets related to business applications (ERP, WMS, and CRM),...
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It support specialist
1 settimana fa
Turate, Italia BEAUTYNOVA A tempo pienoBeautynova, a group of selected companies operating in the professional haircare, created for the development and consolidation of successful brands distributed worldwide, is looking for anIT Support Specialistto join our global IT team.The role involves managing first and second-level support tickets related to business applications (ERP, WMS, and CRM), as...
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It Specialist
4 settimane fa
Fino Mornasco (CO), Italia ADHR GROUP A tempo pienoPer azienda del settore manufacturing ricerchiamo un: IT Support Specialist La risorsa prescelta sarà a diretto riporto dell'IT Manager, contribuirà alla gestione operativa e all'evoluzione dei sistemi informativi del plant, supportando i progetti di digitalizzazione e la migrazione verso SAP S/4HANA. Attività principali Supporto tecnico di primo livello...
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IT Specialist
4 settimane fa
Como, LOMBARDIA , Co, Italia Manpower A tempo pienoPer importante azienda metalmeccanica, facente parte di un gruppo internazionale, che si occupa della produzione di valvole, cerchiamo: IT Specialist Principali responsabilità: • Gestione del servizio Help Desk locale, fornendo supporto tecnico agli utenti del plant per postazioni di lavoro, periferiche, rete e applicativi; •Collaborazione alla...
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IT Specialist
4 settimane fa
Fino Mornasco (CO), Italia ADHR GROUP A tempo pienoPer azienda del settore manufacturing ricerchiamo un: IT Support Specialist La risorsa prescelta sarà a diretto riporto dell'IT Manager, contribuirà alla gestione operativa e all'evoluzione dei sistemi informativi del plant, supportando i progetti di digitalizzazione e la migrazione verso SAP S/4HANA. Attività principali Supporto tecnico di primo livello...
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It specialist
4 settimane fa
Fino Mornasco (CO), Italia ADHR GROUP A tempo pienoPer azienda del settore manufacturing ricerchiamo un: IT Support Specialist La risorsa prescelta sarà a diretto riporto dell'IT Manager, contribuirà alla gestione operativa e all'evoluzione dei sistemi informativi del plant, supportando i progetti di digitalizzazione e la migrazione verso SAP S/4 HANA. Attività principali Supporto tecnico di primo livello...
