Italian market customer care agent
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Location:
Athens, Greece
- Onsite Schedule: 5 days per week, 8 hours/day with rotational shifts Compensation: €1,045,72 gross/month x 14 salaries + Performance bonus upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee) Provide professional customer support in Italian via phone, email, and chat Respond to customer inquiries and resolve account-related issues Assist customers with platform, product, and service-related questions Handle customer requests efficiently while maintaining a high level of customer satisfaction Accurately document customer interactions in CRM and internal systems Help customers understand the platform and available features Fluent Italian
- C1/C2 level English B2+ for training and internal communication Customer-focused and empathetic approach Ability to handle customer inquiries professionally and efficiently
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