Cluster Director of Operations
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Cluster Director of Operations
Si candidi qui sotto dopo aver letto tutti i dettagli e le informazioni di supporto relative a questa opportunità di lavoro.
La divisione Hospitality di Randstad Leaders Search & Selection, ricerca un:
Responsabilità principali:
- Elaborare budget e forecast, monitorare l'andamento delle singole strutture e intervenire attivamente su ricavi, costi e marginalità.
- Guidare e affiancare i responsabili locali, definire standard di servizio e obiettivi chiari, garantendone l'applicazione uniforme sul campo.
- Supervisionare strategie di pricing, canali distributivi, vendita diretta e partnership, operando a stretto contatto con l'area sales & marketing.
- Elevare la qualità dell'offerta e la redditività di ristoranti, bistrot e servizio colazioni, mantenendo un rigoroso controllo su food cost, acquisti e produttività del personale.
- Valutare e ottimizzare l'assetto organizzativo, far crescere le figure chiave e coordinare recruiting, piani di formazione e turnazione dei team.
- Assicurarsi che l'esperienza offerta rispecchi il posizionamento di ciascun hotel, monitorare recensioni e reclami, e promuovere la fidelizzazione della clientela.
- Razionalizzare gli acquisti e presentare piani di manutenzione o investimento valutati in base alle priorità operative e al ritorno atteso.
- Garantire un flusso costante e trasparente di aggiornamenti su risultati, criticità operative e decisioni strategiche da concordare.
IL PROFILO RICERCATO
- Consolidata esperienza nella direzione di boutique hotel o strutture di lusso.
- Esperienza pregressa nella gestione multi-property, o solido potenziale per compiere questo passaggio.
- Piena responsabilità diretta su conto economico (P&L), budget e KPI operativi.
- Solida e concreta competenza sul campo nel comparto Food & Beverage.
- Padronanza dei meccanismi di revenue management, distribuzione online e vendita diretta.
- Capacità di guidare team snelli unendo cura del dettaglio, autorevolezza e rigore gestionale.
- Ottima conoscenza dell'italiano e dell'inglese (scritto e parlato); l'eventuale padronanza di altre lingue costituirà un plus. xrdztoy
- Disponibilità a stabilirsi principalmente in Puglia e a compiere trasferte sul territorio italiano.
Pacchetto retributivo: €55.000-€70.000+MBO+alloggio
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