Field Service Engineer
1 settimana fa
Proclinical is seeking a Field Service Engineer to join our partnered client in Italy. In this role, you will be responsible for installing and maintaining hardware, diagnosing and resolving customer complaints. You will act as an engineering consultant during pre- and post-sales activities and work with the commercial team to support sales growth, instrument uptime, and customer satisfaction. This position requires extensive travel within the region.
Responsibilities:
- Provide timely onsite technical assistance to customers and internal teams.
- Install, upgrade, repair, and maintain instrument systems.
- Maintain up-to-date service and training manuals, field service bulletins, and SOPs.
- Offer technical support to customers, junior engineers, colleagues, and contractors.
- Coordinate and prioritize service requests to ensure customer satisfaction.
- Manage inventory levels of service parts to promote first-time fixes.
- Collaborate with sales and marketing teams to coordinate new system placements and promote upgrades.
- Establish and maintain strong relationships with key customers.
- Ensure effective problem resolution and compliance with administrative responsibilities.
- Execute qualification and validation products at customer sites.
- Participate in departmental project teams to ensure successful project execution.
Key Skills and Requirements:
- Degree in Electrical/Electronics/Informatic Engineering, Mechanical Engineering, Biotechnology/Biomedical, or equivalent work experience.
- Experience in a field service engineer role, preferably within the medical device sector.
- Knowledge of optical alignments, robotics, electrical/electronics, and mechanical systems.
- Strong problem-solving abilities.
- Excellent verbal and written communication skills.
- Proficiency with computers and general lab best practices.
- Familiarity with genomics, sequencing applications, and bioinformatics is preferred.
- Commitment to providing outstanding customer service.
- Ability to operate in a fast-paced, rapidly changing environment.
- Willingness to travel up to 90%.
-
Field Service Engineer
1 mese fa
Italia TOMRA Collection Pty Ltd A tempo pienoTOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts , has been our strength for over 50 years. At TOMRA, we want people to...
-
Field Service Engineer Burners
4 settimane fa
Italia Carrier Corp A tempo pienoField Service Engineer Burners Country: Italy Location: Legnago, Legnago (VR), Italy Ruolo: Burners Field Service Engineer Sede di Lavoro: Lombardia o Marche Tipologia di contratto: Full time Costruisci una carriera con fiducia Carrier Global Corporation, leader mondiale nella fornitura di soluzioni intelligenti per il clima e l'energia, si impegna a...
-
Field Service Engineer
4 settimane fa
Italia Thermo Fisher Scientific A tempo pienoWork Schedule: Standard (Mon-Fri) Environmental Conditions: Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description Field Service Engineer GIRMS-IOMS Are you an engineer that thrives with a challenge within a positive and encouraging community? Or used IOMS instrumentation in your career and embraces its science? Then we...
-
Field Service Technician
4 settimane fa
Italia TOMRA Collection Pty Ltd A tempo pienoJob Description:At TOMRA Collection Pty Ltd, we are seeking an experienced Field Service Engineer to join our global service team. As a Field Service Engineer, you will be responsible for performing field service activities, including commissioning, operation, testing, integration, optimization, and maintenance of equipment. You will work with customers...
-
Field Service Engineer
4 settimane fa
Italia Anton Paar TriTec SA A tempo pienoIl Tecnico Manutentore (Field Service Engineer) si occuperà della riparazione, manutenzione, calibrazione e taratura degli strumenti Anton Paar Italia presso la sede dei clienti. Responsabilità: Attività di assistenza tecnica presso clienti del Centro Italia (Umbria, Lazio, Marche), saltuariamente trasferte nel resto d'Italia Eseguire riparazioni,...
-
Field Service Engineer
1 mese fa
Italia oilandgas.org.uk A tempo pienoField Service Engineer - Gas Detection We have an opportunity for a Field Service Engineer to join us at Honeywell . Honeywell Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries. Play a vital hands-on role contributing and achieving the...
-
Southern Italy Field Service Engineer
4 settimane fa
Italia Bio-Rad Laboratories, Inc A tempo pienoUnlock Your Career with Bio-Rad Laboratories, Inc.About the RoleWe are seeking a highly skilled Field Service Engineer to join our team in Southern Italy. As a key member of our team, you will be responsible for installing, servicing, and repairing our instruments at customer sites throughout the region.The ideal candidate will have a strong background in...
-
Field Service Engineer
4 settimane fa
Italia Illumina A tempo pienoField Service Engineer - Italy (Milan) As a Field Service Engineer at Illumina , you will partner with customers to install and maintain all hardware including customer troubleshooting and complaint resolution. This position serves as an engineering consultant during pre- and post-sales activities and will collaborate with the broader commercial team to...
-
Field Service Engineer
4 settimane fa
Italia oilandgas A tempo pienoKey Responsibilities: As a Field Service Engineer - Gas Detection Specialist, you will be responsible for performing service and repairs to Honeywell and other manufacturers' fixed and portable products. You will also be responsible for completing all service orders through the customer database system, service commissioning and installation of field...
-
Field Service Engineer
4 settimane fa
Italia Eos Na A tempo pienoField Service Engineer (m/f/d) Service Technician Italy - Trento Area We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in Italy , mainly in the Trento Region . Your Mission You install, maintain, repair and troubleshoot our industrial 3D printers on-site at our customers. You are a competent and...
-
Field service engineer
1 mese fa
Italia Hunters Group A tempo pienoPer importante azienda produttrice di impianti industriali, siamo alla ricerca di una figura di field service ingegnere . Principali responsabilità Il candidato prescelto, rispondendo al responsabile del Dipartimento Service, si relaziona quotidianamente con le sussidiarie e/o con il cliente. Coordina le tempistiche dei piani montaggio, monitora...
-
Field Service Engineer Central Italy
3 settimane fa
Italia Bio-Rad Laboratories, Inc A tempo pienoAs Field Service Engineer, you will be attending customer sites throughout Central Italy to install, service & repair our instruments in accordance with SOPs and Health & Safety regulations. Your role is essential in ensuring our customers receive the best possible support, as well as product training & escalation of more complex issues. This will be a...
-
Field Service Engineer
1 mese fa
Italia TOMRA Collection Pty Ltd A tempo pienoField Service Engineer (Lombardia Piemonte) Full-time Today, we are not utilizing resources in a sustainable way. In fact, the world is only 9% circular, meaning much of the Earth’s precious resources are only used once, leaving huge untapped potential for more sustainable resource management. TOMRA provides cutting-edge solutions for optimal resource...
-
Field Service Engineer Southern Italy
4 settimane fa
Italia Bio-Rad Laboratories, Inc A tempo pienoAs Field Service Engineer, you will be attending customer sites throughout Southern Italy to install, service & repair our instruments in accordance with SOPs and Health & Safety regulations. Your role is essential in ensuring our customers receive the best possible support, as well as product training & escalation of more complex issues. This will be a...
-
Field Service Engineer
4 settimane fa
Italia PELLENC Selective Technologies SA A tempo pienoField Service Engineer - North Italy H/F Domaine Service Client Contrat CDI About Us : Pellenc ST , a global leader in the circular economy sector with over 2500 machines deployed worldwide, is dedicated to creating sustainable solutions for waste sorting . Our cutting-edge machinery inspects and sorts various materials, including packaging, plastics,...
-
Field Service Engineer Radiology Solutions Emilia Romagna
4 settimane fa
Italia Agfa-Gevaert A tempo pienoSelect how often (in days) to receive an alert: Create Alert Field Service Engineer Radiology Solutions Emilia Romagna The Field Service Engineer for DR and CR equipment performs technical service and support day-to-day business on Agfa and 3rd party products and systems to customers. This position performs technical support for Agfa NV imaging products....
-
Field Service Engineer
1 mese fa
Italia Physiol A tempo pienoTo serve as a critical resource in supporting the Field Service team in order to increase the competitive advantage of our Surgical Business and the customer satisfaction in the market. Key Responsibilities Complete preventative maintenance routine as scheduled and per contract conditions, as well as emergency calls. Test repaired instruments in all...
-
Global Service Engineering Engineer
4 settimane fa
Italia Baxter Healthcare A tempo pienoSummary As a Global Service Engineer for Acute Platform, you’ll provide technical support and technical training on Dialysis devices to Service and Sales Organizations by plans and priorities established by the Global Service Engineering Manager in charge of the product line. You’ll support Regional Master Trainers, Product Specialists, etc.,...
-
RTZ - Field Service Engineer
1 mese fa
Italia Werfenlife SA. A tempo pienoOrganizzare visite programmate o su richiesta, al fine di risolvere i problemi hardware e software legati all'utilizzo del prodotto Supportare i clienti per quanto riguarda il funzionamento dei prodotti e dei servizi, identificando le soluzioni e garantendo assistenza in caso di problemi Eseguire l'installazione e la verifica dei sistemi secondo...
-
Site Reliability Engineer
3 settimane fa
Italia Illumina A tempo pieno**Company Overview:**Illumina, a leader in the genomics industry, is seeking a talented Site Reliability Engineer to join our team. Our innovative technology empowers researchers and clinicians worldwide to make groundbreaking discoveries.**Job Description:**We are looking for an experienced Field Service Engineer to partner with customers in Italy to...