Technical Support Coordinator

4 settimane fa

Milano, Italia French Selection UK A tempo pieno

Technical Support Coordinator – Cash Handling Solutions
Our client is an international provider of high-tech service solutions to the banking and financial sector, with a strong presence across Europe.
Technical Support Coordinator – Cash Handling Solutions
To coordinate and deliver technical support and service desk activities for banking equipment and cash management systems, ensuring client satisfaction and SLA compliance.
Manage the ticketing system to monitor SLAs and generate service reports
– Provide remote troubleshooting and first-line technical support within strict response times
– Support service partners with repair coordination and workflow documentation
– Participate in client-facing meetings to review service performance and completed activities
– Collaborate with internal departments to maintain high service standards and compliance
Fluent in Italian with good command of English (spoken and written)
– Technical background or experience in supporting banking systems or similar equipment
– Strong customer service and coordination skills
– Proficient in Microsoft Office, ticketing systems, and remote support tools
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  • Technical Support Coordinator – Cash Handling Solutions

    2 settimane fa

    Milano, Italia French Selection UK A tempo pieno

    Technical Support Coordinator – Cash Handling Solutions Ref: 742BK Company Profile Our client is an international provider of high-tech service solutions to the banking and financial sector, with a strong presence across Europe. Responsibilities Technical Support Coordinator – Cash Handling Solutions Location: Milan, Italy Salary: Up to €50,000...

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    Milano, Italia French Selection UK A tempo pieno

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