Application Operations Specialist

2 mesi fa


Toscana, Italia Engineering Industries eXcellence A tempo pieno

Cosa ti proponiamo:

Per rispondere alle esigenze dei nostri clienti e accrescere le competenze dei nostri team, Municipia ricerca SPECIALISTI APPLICATIVI in ambito Contabilità, Affari Generali e Protocollo, Edilizia e Attività Produttive, Demografici, Servizi Educativi, Servizi Sociali e Multe per soluzioni rivolte alla Pubblica Amministrazione Locale. Ci occupiamo di implementare soluzioni gestionali e servizi digitali Web e Mobile in ambito Pubblica Amministrazione Locale (Comuni, Province, Enti Locali) e siamo alla ricerca di una figura in grado di gestire gruppi medio-piccoli di risorse dedicate alla produzione.

Quali saranno le tue attività e responsabilità?

La risorsa sarà inserita nella struttura di Service Management e Quality Assurance all'interno del laboratorio software soluzioni Municipia. La struttura ha come obiettivo la qualità dei servizi erogati attraverso la cura della relazione con il cliente.

Qualifiche e competenze richieste:

  • Esperienza in ruoli affini, costituiscono elemento di valore anche esperienze in attività di Service Management/ Service Desk;
  • Diploma o laurea ad indirizzo economico/ tecnico;
  • Conoscenza degli strumenti di Office Automation e DB relazionali;
  • Disponibilità ad effettuare trasferte sul territorio nazionale.

Costituiscono elementi preferenziali:

  • Orientamento alla gestione del cliente;
  • Capacità relazionale e predisposizione a lavorare in team;
  • Attitudine al problem solving;
  • Capacità di analisi, pianificazione e organizzazione;
  • Orientamento al risultato.

Cosa cerchiamo nelle nostre persone?

  • Ambizione, nel perseguire grandi obiettivi e nell'investire sul miglioramento continuo;
  • Proattività, nell'anticipare e affrontare le sfide con iniziativa;
  • Trasparenza, nel comunicare apertamente e fornire feedback costruttivi;
  • Motivazione a migliorare e a crescere insieme agli altri, manifestando apertura al confronto per favorire la crescita collettiva e il raggiungimento degli obiettivi comuni.
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