Application Operations Specialist
2 mesi fa
Cosa ti proponiamo:
Per rispondere alle esigenze dei nostri clienti e accrescere le competenze dei nostri team, Municipia ricerca SPECIALISTI APPLICATIVI in ambito Contabilità, Affari Generali e Protocollo, Edilizia e Attività Produttive, Demografici, Servizi Educativi, Servizi Sociali e Multe per soluzioni rivolte alla Pubblica Amministrazione Locale. Ci occupiamo di implementare soluzioni gestionali e servizi digitali Web e Mobile in ambito Pubblica Amministrazione Locale (Comuni, Province, Enti Locali) e siamo alla ricerca di una figura in grado di gestire gruppi medio-piccoli di risorse dedicate alla produzione.
Quali saranno le tue attività e responsabilità?
La risorsa sarà inserita nella struttura di Service Management e Quality Assurance all'interno del laboratorio software soluzioni Municipia. La struttura ha come obiettivo la qualità dei servizi erogati attraverso la cura della relazione con il cliente.
Qualifiche e competenze richieste:
- Esperienza in ruoli affini, costituiscono elemento di valore anche esperienze in attività di Service Management/ Service Desk;
- Diploma o laurea ad indirizzo economico/ tecnico;
- Conoscenza degli strumenti di Office Automation e DB relazionali;
- Disponibilità ad effettuare trasferte sul territorio nazionale.
Costituiscono elementi preferenziali:
- Orientamento alla gestione del cliente;
- Capacità relazionale e predisposizione a lavorare in team;
- Attitudine al problem solving;
- Capacità di analisi, pianificazione e organizzazione;
- Orientamento al risultato.
Cosa cerchiamo nelle nostre persone?
- Ambizione, nel perseguire grandi obiettivi e nell'investire sul miglioramento continuo;
- Proattività, nell'anticipare e affrontare le sfide con iniziativa;
- Trasparenza, nel comunicare apertamente e fornire feedback costruttivi;
- Motivazione a migliorare e a crescere insieme agli altri, manifestando apertura al confronto per favorire la crescita collettiva e il raggiungimento degli obiettivi comuni.
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