Cooling Service Solution Architect

Cooling Service Solution Architect

The Cooling Service Solution Architect (SSA) will be responsible for the management of Schneider Electric customers' Service Sales Life Cycle (OPEX cycle), focusing on the support of our C&SP customers. These customers will be supported and influenced during all the sales cycle and design phase where the end-to-end cooling service offerings will be discussed and defined with the customer. The Cooling Service Solution Architect will play a key role as a customer trusted advisor and support services digital journey.

The Cooling Service Solution Architect will lead the definition of best services package, including digital services offer for the customer thanks to a constant relationship with customers and the Schneider Electric entities worldwide.

What will you do?

• The Cooling Service Solution Architect will build and keep a constant relationship with:
  • Global strategic accounts, such as Internet giants, CoLo, Service providers, and large projects, becoming the main single point of contact for services requirements & service value proposition.
  • Local Schneider Electric Front offices, FSVP, Strategic Account Executives, and Services account manager and Services LOB & Services Operation globally.
• Will improve an intimate relationship that already exists with VIP customers and will apply the same approach with potential new ones, bringing his experiences/thoughts for continuous improvement.

The final scope is to become trusted advisors for end users and partners, to address customer needs and pain points, based on face-to-face discussions, visits of Datacenter in construction or commissioning phase (Greenfield) but also Data Center in operation (Brownfield) for an end-to-end approach covering EcoConsult, EcoCare, EcoFit value proposition.

• Lead the technical part of commercial activities to achieve the cooling service ambition and convert customers’ needs identified at early stage of the sales process into the most attractive value proposition leveraging her/his deep industry, technical and service knowledge.
  • Review Request for Quotations (RfQ) providing sales team with clear technical expertise and advice to propose competitive solutions.
  • Communicate market feedback about trends, competitors, and requirements to make appropriate offer enhancements.
  • Support the deployment of the Cooling Services playbook in her/his area of responsibilities.
• Will collaborate on a daily basis across the organization , in particular with:
  • Cooling LOB across all functions, including R&D, Manufacturing & Sustaining and L4 organization.
  • Service LOB, with constant cooperation to identify the best solution to propose to create added value for C&SP customers (services and software solutions).
  • Sales team, responsible for the commercial offer for such customers, in the definition of the right approach and prioritization.
  • Services & Product specialists/Tendering team, for the right hand-over once the final service value proposition is defined.

What skills and capabilities will make you successful?

• Bachelor or Master’s degree or foreign equivalent in Mechanical or Electronic Engineering.
• Three to ten years of experience on cooling matters with focus on DataCenter applications, preferably in Service.
• Communication and relationship capabilities with particular focus on cross-cultural relationships worldwide and customer-facing experience.
• Awareness about the Datacenter market and competition.
• Knowledge about cooling products & services, i.e. Chillers – CDU – inRoom – inRow.
• Team-oriented approach.
• Fluent English knowledge, any other language is a plus.

What's in it for you?

• An exciting job in an international company such as Schneider Electric, with the opportunity to guide and bring your contribution to become one of the key elements for our Global strategic accounts.
• The possibility to grow inside the company and to make a difference exploiting the opportunities the company will offer you.
• Possibility to collaborate with cross-region teams.
• Exposure inside the global organization thanks to the specific role of the candidate, tailored around the Global Strategic accounts needing.
• Education thanks to continuous training and coaching activities.
• Experience thanks to the constant growth that will be ensured through the wide activities this role will require to cover to satisfy customers' needs.

Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today

€36 billion global revenue
+13% organic growth
150,000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here .

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