Customer Support Specialist with Italian and English
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Location:
Lisbon, Portugal (remote within Portugal) 7.63/day meal allowance ~ Remote work based in Portugal ~ Relocation support package ~ Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process) ~ Optional free Portuguese classes and other activities around Lisbon Provide support to customers via phone, email, and chat Assist users with product-related questions and technical issues Deliver high-quality customer service with empathy and professionalism Maintain accurate records of customer interactions Fluency in Italian and good English level Customer-oriented mindset Tech-savvy and comfortable learning new systems Previous customer service experience is a plus Schedule ~ Monday to Saturday (rotational shifts) or Monday to Friday ~2 days off per week (Sunday + 1 rotational day) Schedules may vary depending on project available. #
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