Manager III,Programmer/Analyst, ShipTech
3 settimane fa
Manager III, Programmer/Analyst, ShipTech / Labeling
Amazon’s transportation powers small parcel delivery through various tier-1 services. These systems manage and enable on-boarding new business use cases and 3P carriers onto Amazon's transportation systems. We have built a highly respected software engineering team which is focused on solving complex problems on behalf of the customers (carriers, logistic services) and work on simplifying, automating the onboarding process at scale.
High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.
Primary responsibilities include managing team which will be responsible for troubleshooting, diagnosing and fixing production issues, developing monitoring solutions, performing software maintenance and carrier configurations and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.
You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Work with SDE, program teams, carriers, carrier POCs and deliver on planned programs
# Own and simplify processes for deploying configurations
# 3+ years of team management experience
~4+ years of programming using a modern programming language such as Java, C++, or C#, including object-oriented design experience
~ Bachelor's degree in computer science or other related discipline
~ Experience with data structure implementation, basic algorithm development, and/or object-oriented design principles
~ Strong verbal and written communication skills and an ability to work in a team environment
Experience with AWS products and services
Experience debugging and systems analysis to identify and quickly resolve or mitigate issues
Experience in root cause analysis and troubleshooting or problem solving
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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