People & Culture Manager

ICS Milan is looking for a People & Culture Manager responsible to deliver high quality HR services throughout the employee lifecycle, implementing and reinforcing compliant policies and practices, and fostering a positive, engaging, and rewarding work environment. The People & Culture Manager at ICS Milan acts as a trusted point of reference for all teaching and non-teaching staff with empathy and discretion. Reporting directly to Head of School and to the People & Culture Manager Italy, this HR professional would combine strategic thinking with a hands-on, operational mindset. The ideal candidate is someone who enjoys "doing" as much as "guiding," and thrives in a dynamic, fast-paced multicultural environment, has strong interpersonal communication skills and is proficient in English language. Immediate start , full-time, on-site Main Responsibility: Manage the full employee lifecycle: hiring, onboarding, offboarding, contract changes, compensation and benefits, absence management, employee data, compliance, and employee relations of around 200 employees across 3 campuses; Support new staff immigration and relocation processes; Compile key operational payroll metrics & dashboards and follow the whole payroll process for timely and reliable processing using Zucchetti Infinity Suite; Develop and implement HR policies and procedures in compliance with local laws, including GDPR, health and safety activities and training for all staff; Provide support and guidance on employee relations matters, maintaining positive workplace morale and managing conflict resolution when necessary; Lead or support initiatives in training, diversity, inclusion, and engagement. Act as an ambassador for company culture and support internal communication. Liaise with and guide internal stakeholders (e.g. School Managers, School Principals) through sensitive conversations and transition and any specific need; Assist P&C Manager Italy and Head of School in day-by-day activities related to personnel for ICS Milan. Requirements: Proven past experience in a similar role, preferably in an international and multicultural environment and/or similar field; Proven working experience of employment-related law and regulations and payroll administration; Keen attention to detail, experience in organizing and leading projects with many different data sources; Knowledge of Zucchetti Infinity a plus; Advanced knowledge of Excel; Excellent Fluency in Italian and English; Excellent verbal and written communication skills; Flexible, adaptable, comfortable in dealing with change and competing priorities; Proactive and hands-on attitude, solution oriented; Excellent interpersonal, negotiation and conflict resolution skills; Excellent time management skills with a proven ability to meet deadlines; Strong analytical and problem-solving skills, data-driven mentality; Ability to act with integrity, professionalism, and confidentiality; Bachelor’s or Master’s degree in related field preferred; Any People Partner, Labor Legislation, Compensation and Benefits or Social Security trainings will be highly appreciated. Additional Information Our People Values Be Excellent We do challenging work and achieve incredible things. Excellence is one of our core values. Be Supportive We support each other as we grow. Globeducate values a culture of discipline, teamwork, respect, perseverance and determination. Be Pioneer We innovate and push for boundless creativity, through proactivity, responsibility and passion. Be Global We know no bounds to shape the world. We embrace different cultures through diversity and inclusion. Safeguarding Statement: ICS Milan is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. Successful applications will be subject to child protection screening, including robust vetting procedures, checks with past employers, and relevant safeguarding assessments.