market coordinator

3 settimane fa

Milano, Lombardia, Italia JR Italy A tempo pieno

Social network you want to login/join with:
HiRevo Office Milano is the Gi Group team specialized and dedicated to enhancing the experiences, skills and potential of candidates in the accounting, sales, marketing, HR, legal, purchasing and office management field.
For AIRBNB ITALY we are looking for a:
Market Coordinator The Market Coordinator plays a pivotal role in supporting Airbnb's Field Team and Key Accounts Team by managing high value Host-related inquiries and escalations. Acting as a critical liaison between Hosts and internal teams, the Market Coordinator ensures timely resolution of issues while delivering exceptional service. You support the Market Management Field Teams for the DACH & CEE region by sharing your ideas and recommendations and by building good relationships with those you work with, both inside and outside of your team.
Responsibilities Serve as an additional Host-facing support for the Market Management Team and Key Accounts Team.
Master and maintain knowledge of company policies and procedures inside and out, being an expert in Community Support and brand risk topics.
Provide end-to-end resolution and communication to Hosts while maintaining professionalism and clarity.
Conduct in-depth research to address and resolve Host issues.
Triage and assign escalations tickets and provide recommendations for efficient resolution.
Respond promptly and accurately to Host inquiries via email, maintaining a high level of service in a dynamic environment.
Work to proactively improve the listing quality of the hosts in your region as we drive to increase the percentage of 5-star bookings in your markets.
Support In-Market events for your territory, when required.
Effective communication in the context of stakeholder management.
Proven track record of meeting or exceeding SLA response times.
Required Skills and Qualifications 4+ years as a Customer Support Representative or Account Management.
Languages: Italian and fluent English.
Proven expertise in handling high value and time sensitive customer service inquiries with strong active listening and problem-solving skills.
Exceptional written and verbal communication abilities.
Ability to manage multiple priorities and execute tasks efficiently in a fast-paced environment.
Proven ability to analyze and assess challenges with a track record of solving complex issues.
Skilled at de-escalating conflicts and achieving resolutions, even when outcomes may not meet Host expectations.
Strong analytical skills that will enable you to support your peers, Lead and Market Managers.
Previous experience in hospitality, customer service, or a related field and strong attention to detail and organizational skills are considered preferred requisitions.
Role Goals The ultimate aim of the Market Coordinator role is to streamline processes, enhance Host satisfaction, and allow Market Managers to dedicate more time to strategic revenue-focused initiatives. This role provides a balance of independent problem-solving and collaborative teamwork, making it integral to Airbnb's mission of creating an efficient, supportive, and proactive hosting environment.

#J-18808-Ljbffr

  • Market Coordinator

    3 settimane fa

    Milano, Lombardia, Italia Gi Group A tempo pieno

    HiRevo Office Milano is the Gi Group team specialized and dedicated to enhancing the experiences, skills and potential of candidates in the accounting, sales, marketing, HR, legal, purchasing and office management field. For AIRBNB ITALY we are looking for a: MARKET COORDINATOR The Market Coordinator plays a pivotal role in supporting Airbnb's Field Team...

  • market coordinator

    5 giorni fa

    Milano, Lombardia, Italia JR Italy A tempo pieno

    Social network you want to login/join with:HiRevo Office Milano is the Gi Group team specialized and dedicated to enhancing the experiences, skills and potential of candidates in the accounting, sales, marketing, HR, legal, purchasing and office management field.For AIRBNB ITALY we are looking for a:Market CoordinatorThe Market Coordinator plays a pivotal...

  • market coordinator

    1 giorno fa

    Milano, Lombardia, Italia JR Italy A tempo pieno

    Social network you want to login/join with:HiRevo Office Milano is the Gi Group team specialized and dedicated to enhancing the experiences, skills and potential of candidates in the accounting, sales, marketing, HR, legal, purchasing and office management field.For AIRBNB ITALY we are looking for a:Market CoordinatorThe Market Coordinator plays a pivotal...

  • market coordinator

    2 giorni fa

    Milano, Lombardia, Italia Gi Group A tempo pieno

    HiRevo Office Milano is the Gi Group team specialized and dedicated to enhancing the experiences, skills and potential of candidates in the accounting, sales, marketing, HR, legal, purchasing and office management field. For AIRBNB ITALY we are looking for a: MARKET COORDINATOR The Market Coordinator plays a pivotal role in supporting Airbnb's Field...

  • Market Coordinator

    2 giorni fa

    Milano, Lombardia, Italia Gi Group A tempo pieno

    HiRevo Office Milano is the Gi Group team specialized and dedicated to enhancing the experiences, skills and potential of candidates in the accounting, sales, marketing, HR, legal, purchasing and office management field. For AIRBNB ITALY we are looking for a: MARKET COORDINATOR The Market Coordinator plays a pivotal role in supporting Airbnb's Field...

  • Coordinatore dei Flussi Logistici

    2 giorni fa

    Milano, Lombardia, Italia Medi-Market A tempo pieno

    Medi-Market Italia cerca un professionista che sia in grado di migliorare la nostra efficienza logistica, grazie alla sua esperienza e alle sue competenze.Nel ruolo di Coordinatore dei Flussi Logistici, si avrà l'opportunità di partecipare alla revisione dei processi logistici in magazzino, alla realizzazione del nuovo layout di magazzino e al sostegno del...

  • Market Manager

    2 settimane fa

    Milano, Lombardia, Italia Gi Group Spa Filiale Di Milano Iv Novembre A tempo pieno

    FILIALE:MILANO OFFICE SPECIALIZZAZIONE:CORE SKILL - Office - Diversity Talent HiRevo Office Milano is the Gi Group team specialized and dedicated to enhancing the experiences, skills, and potential of candidates in the accounting, sales, marketing, HR, legal, purchasing, and office management field.ForAIRBNB ITALYwe are looking for a: MARKET COORDINATOR The...

  • market manager

    2 settimane fa

    Milano, Lombardia, Italia Gi Group SpA Filiale di Milano IV Novembre A tempo pieno

    FILIALE:MILANO OFFICE SPECIALIZZAZIONE:CORE SKILL - Office - Diversity Talent HiRevo Office Milano is the Gi Group team specialized and dedicated to enhancing the experiences, skills, and potential of candidates in the accounting, sales, marketing, HR, legal, purchasing, and office management field. ForAIRBNB ITALYwe are looking for a: MARKET COORDINATOR The...

  • market manager

    3 settimane fa

    Milano, Lombardia, Italia Gi Group A tempo pieno

    FILIALE: MILANO OFFICESPECIALIZZAZIONE: CORE SKILL - Office - Diversity TalentHiRevo Office Milano is the Gi Group team specialized and dedicated to enhancing the experiences, skills and potential of candidates in the accounting, sales, marketing, HR, legal, purchasing and office management field. For AIRBNB ITALY we are looking for a:  MARKET...

  • Market Manager

    3 settimane fa

    Milano, Lombardia, Italia Gi Group A tempo pieno

    FILIALE: MILANO OFFICESPECIALIZZAZIONE: CORE SKILL - Office - Diversity TalentHiRevo Office Milano is the Gi Group team specialized and dedicated to enhancing the experiences, skills and potential of candidates in the accounting, sales, marketing, HR, legal, purchasing and office management field.For AIRBNB ITALY we are looking for a: MARKET...

  • Market Process Specialist

    2 giorni fa

    Milano, Lombardia, Italia Gi Group A tempo pieno

    At Gi Group, we're dedicated to enhancing the experiences of candidates in various fields, including accounting, sales, marketing, HR, legal, purchasing, and office management.We're looking for a Market Coordinator to support Airbnb's Field Team and Key Accounts Team by managing high-value Host-related inquiries and escalations.This role plays a pivotal part...

  • market manager

    3 settimane fa

    Milano, Lombardia, Italia Gi Group SpA Filiale di Milano IV Novembre A tempo pieno

    FILIALE: MILANO OFFICESPECIALIZZAZIONE: CORE SKILL - Office - Diversity TalentHiRevo Office Milano is the Gi Group team specialized and dedicated to enhancing the experiences, skills and potential of candidates in the accounting, sales, marketing, HR, legal, purchasing and office management field.For AIRBNB ITALY we are looking for a: MARKET...

  • Market Research Coordinator

    4 giorni fa

    Milano, Lombardia, Italia Connected-Stories A tempo pieno

    Overview of the Role:Connected-Stories is seeking a highly motivated Data Insights Analyst to join our Marketing team in Milan or remotely. This role will involve analyzing market data to identify trends and opportunities, and developing strategic insights to support business decisions.Key Accountabilities:Collect and analyze market data to identify trends...

  • Market Operations Specialist

    2 giorni fa

    Milano, Lombardia, Italia Gi Group A tempo pieno

    Job Description:The Market Coordinator plays a pivotal role in supporting Airbnb's Field Team and Key Accounts Team by managing high-value Host-related inquiries and escalations. As a key liaison between Hosts and internal teams, you ensure timely resolution of issues while delivering exceptional service.About the Role:This position provides a balance of...

  • Regional Liaison Coordinator

    2 giorni fa

    Milano, Lombardia, Italia Gi Group A tempo pieno

    Role Goals:The ultimate aim of the Market Coordinator role is to streamline processes, enhance Host satisfaction, and allow Market Managers to dedicate more time to strategic revenue-focused initiatives.About Us:Gi Group is a leading recruitment agency specializing in enhancing the experiences, skills, and potential of candidates in various fields. We are...

  • Retail Project Coordinator

    7 giorni fa

    Milano, Lombardia, Italia Aquazzura Italia S.r.l. A tempo pieno

    Retail Project Coordinator Senior Job Summary:As a Retail Project Coordinator Senior at Aquazzura Italia S.r.l., you will be responsible for managing all Aquazzura projects, including Flagship stores, Boutiques, Corners in Department Stores, Pop-ups, and other spaces.Key Responsibilities:Manage project briefs, programs/schedules, and budgets that respect the...

  • Event Coordinator

    3 settimane fa

    Milano, Lombardia, Italia Umana Spa A tempo pieno

    Per rinomata realtà nel mondo dell'hotellerie selezioniamo n**.1 EVENT COORDINATOR**La risorsa si occuperà di creare offerte, gestire sopralluoghi in hotel con i clienti, gestire gli eventi lato operativo, tenere i rapporti diretti con market salesRequisiti fondamentali:- Ottima conoscenza della lingua inglese- Dimestichezza utilizzo pacchetto office-...

  • Marketing Coordinator

    4 giorni fa

    Milano, Lombardia, Italia Link Worldwide A tempo pieno

    We are seeking a highly skilled and motivated individual to join our team as a Marketing Coordinator.Job Purpose: As a key member of the local in-market team, you will support the delivery of a marketing services contract, covering the key categories of Print, POS and Promotional Merchandise.Key Responsibilities:Manage the supplier database and ensure timely...

  • Product Development Coordinator

    3 giorni fa

    Milano, Lombardia, Italia PUCCI A tempo pieno

    **Role Overview**The Product Development Coordinator will be responsible for assisting the Collection Merchandiser in creating product lines and pricing strategies that align with Pucci's vision.Key Responsibilities:Develop and maintain product line strategies that meet customer needs.Collaborate with cross-functional teams to drive product development and...

  • Sales Category Coordinator

    23 ore fa

    Milano, Lombardia, Italia TN Italy A tempo pieno

    About the Role:This is an exciting opportunity to join our company as a Sales Category Coordinator. As a key member of our sales team, you will play a crucial role in driving business success within the Sports category.As a category coordinator, your primary responsibility will be to support our sports business unit by executing a robust category plan. This...