Rider Tech Support Specialist

18 ore fa

Varese VA, Provincia di Varese; Lombardia, Italia Altro Tempo pieno

SRAM LLC is seeking a Rider Support - Technical Support Representative to assist riders with technical product guidance and issue resolution via phone and email. You will build strong product knowledge and collaborate with cross-functional teams to improve the customer experience.
The role emphasizes meeting KPIs, handling direct-to-consumer orders, and communicating effectively in English, with additional languages valued.