Regional Service Manager for Southern Europe, Motion Services division

2 settimane fa

Sesto San Giovanni, Lombardia, Italia ABB A tempo pieno

Regional Service Manager for Southern Europe, Motion Services division (location: Southern Europe)

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

This position reports to

Marketing and Sales Manager

Your role and responsibilities

In this role you will unlock the full potential for profitable service growth in a designated geographic region through business development and operational excellence. You will operate as the nominated Motion Services (MOSE) leader for the region to oversee and support local country MOSE service division leaders and drive market development and service execution. Also, you will be fully responsible for regional business performance and the line-of-sight co-ordination between the MOSE Division Management, front- and backend units.

This role is open globally, but location is set in division office across Southern Europe region with a preference for Italy (Sesto San Giovanni), Spain (Madrid) or Turkey (Istanbul). The work model for the role is: hybrid #LI-hybrid

You will be mainly responsible for:

  • Working closely with local leaders to build, drive and execute a profitable growth plan.
  • Being responsible for annual financial target setting and a 3-year development plan for the region including target setting, incentives, people plans and growth initiatives. Provides input to the division on long-term performance plan.
  • Being responsible for meeting or exceeding targets at regional level.
  • Being responsible for localization of division strategy. Drive implementation, follow-up, and execution of the strategic initiatives across the division.
  • Driving and supporting optimization and development of the local organizations for service sales and operational capabilities and resources to deliver the best result across the region.
  • Driving portfolio end-to-end alignment in the countries and ensure that the backend units are fully represented and aligned in the plans to penetrate the local installed base.
  • Developing together with the country's growth, key account and portfolio penetration plans for local installed base and targeted segments; also manage cross-border business opportunities.
  • Being responsible for continuously improve service capabilities and skills and the delivery footprint. Ensure ability to deliver expertise and efficient support to customers.
  • Managing professional market intelligence in the region.

Qualifications for the role

  • 8+ years of experience working in or supporting a global service organization environment with front-end experience or equivalent.
  • Knowledge of drives and motors business is considered as a plus.
  • Fluent in written and spoken English is essential. The primary language for the region is considered as a plus.
  • Keeping the highest integrity and safety standards.
  • Change and conflict management skills.
  • Being a motivator, live say-do values and have the ability of one-level-up/across thinking and acting.
  • Strong business acumen and full customer success orientation.
  • Excellent communication and collaboration skills considering cultural sensitivity.
  • Willingness to travel is required up to 50%

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory

ABB Motion, a global leader in motors and drives, is at the core of accelerating a more productive and sustainable future. We innovate and push the boundaries of technology to contribute to energy efficient, decarbonizing and circular solutions for customers, industries and societies. With our digitally enabled drives, motors and services we support our customers and partners to achieve better performance, safety and reliability. To help the world's industries outrun – leaner and cleaner, we deliver motor-driven solutions for a wide range of applications in all industrial segments. Building on over 140 years of domain expertise in electric powertrains, our more than 22,000 employees across 100 countries learn and improve every day. go.abb/motion

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