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4 giorni fa
Varese VA, Provincia di Varese; Lombardia, Italia BYD EUROPE Tempo pieno
Overview Join BYD to design and implement after-sales IT solutions that support dealer and frontline teams. You will analyze processes, integrate systems (DMS, SAP, WMS, OMS, TIS), and drive data-driven decision support. You'll train staff, improve reporting, and push continuous improvements in the NEV after-sales domain. This role places you at the intersection of technology and business, contributing to BYD's zero-emission mission. You will collaborate across departments to deliver timely, impactful solutions. Retribuzione / Benefits Performance and experience-based remuneration pension plan department-wide team-building events company-wide team-building events opportunity to lead European transition to Zero Emissions transportation de-carbonization of the economy initiative Responsabilità Analyze after-sales business processes and gather requirements from frontline teams and dealers to design solutions Participate in the implementation and integration of DMS, SAP, WMS, OMS, TIS, and related systems Develop and maintain after-sales reporting systems to enhance visibility and decision-making Conduct system operation training and develop user materials for staff and dealers Propose and implement innovative system solutions to improve efficiency and customer satisfaction Stay updated on NEV tech trends and support continuous improvement initiatives Requisiti fondamentali ~ Bachelor in Computer Science, Software Engineering, Information Systems, or related field ~5+ years in system support, software development, or digital transformation in after-sales or automotive industry ~ Proficiency in Java, Python, or C#, and experience with system integration, SQL databases ~ Familiarity with REST API, SOAP, and other integration technologies ~ Strong project management and ability to deliver cross-department projects ~ Excellent communication with business teams, technical teams, and external vendors ~ strong communication ~ cross-functional collaboration ~ problem solving ~ Java ~ Python ~ C#

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