Director of Operations

4 giorni fa

Torino, Provincia di Torino; Piemonte, Italia HID Tempo pieno

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An Amazing Career Opportunity for a Director of Operations

Location: Romano, Italy

Job ID: 50338

The Director of Operations, Secure Document Issuance is accountable for leading the end-to-end Operations function across SDI manufacturing and operational sites in Italy and the Netherlands. The role provides functional leadership to local Operations Managers and has overall accountability for Assembly & Test, Supply Chain from logistics through procurement, Manufacturing, IT, QHSSE, and Facilities.

The Director will be a member of the SDI Management Team and will partner closely with Commercial, Product Management, Engineering, Finance, Service, and corporate functions to deliver safe, compliant, scalable, and cost-effective operations. The role is based in Italy, preferably Romano Canavese, and requires regular travel between SDI locations. As SDI continues to grow through M&A, the role is expected to take on increasing responsibility for operational integration, standardization, and post-acquisition performance improvement.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and

Secure Issuance (SI):

Secure Issuance, part of HID Global, offers the world’s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years, organizations across a variety of industries — from enterprise corporations and government agencies to financial institutions and universities — have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation.

As our Director of Operations , you’ll support HID’s success by: 

Lead the SDI Operations organization across the locations in Italy and the Netherlands, ensuring consistent execution of operational plans, priorities, and performance commitments.
Provide overall leadership for Assembly & Test, Manufacturing, Supply Chain, Logistics, Procurement, IT, QHSSE, and Facilities across the operating locations.
Translate SDI strategy into short- and long-term operational plans, budgets, KPIs, and improvement roadmaps for each location and functional area.
Ensure safe, compliant, and efficient operations in line with HID policies, local regulations, customer requirements, and applicable quality, environmental, safety, security, and information-security standards.
Drive standardization, continuous improvement, lean manufacturing principles, working-capital discipline, delivery performance, cost control, quality, and operational scalability while navigating the different operational profiles.
Lead, coach, and develop approximately 5 direct reports and approximately 50 indirect reports, including local Operations Managers and functional leaders.
Partner with Service leadership to ensure operational performance supports customer commitments, while the Service organization remains outside the scope of this role.
Support M&A and integration activities by assessing operational capabilities, harmonizing processes, and preparing newly acquired businesses for integration into SDI operations.
Define and maintain Operations policies, procedures, governance, and management routines across SDI sites.
Review and approve annual plans, capacity plans, workforce plans, investment proposals, and departmental budgets for Operations areas.
Monitor actual performance against budget, forecast, and operational KPIs, and initiate corrective actions where required.
Ensure reliable supply-chain execution from supplier to customer, including logistics, procurement, inventory management, supplier performance, and working-capital optimization.
Oversee facility management, production spaces, office spaces, installations, maintenance, site readiness, and security-related operational processes.
Ensure local Operations Managers have the people, methods, tools, systems, and resources required to meet commitments.

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