Food & Beverage Attendant / Baristas / Bar Staff (multiple casual roles)

About Us:

Don't just travel, be moved...
The Searoad Ferries group of companies employs over 250 dedicated staff and serves approximately one million customers annually. Our mission is to connect people and places through exceptional experiences across the tourism, hospitality, passenger transport, and maritime sectors.
Since 1987, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service. Our Explore Australia / Naturaliste Tours company offers unforgettable tourism and wildlife experiences across Victoria, connecting travellers with the region's most stunning natural highlights. We also operate the Western Port Ferry Service, linking Crib Point to French Island and Phillip Island in Western Port Bay, as well as Wanderer Adventures—Wilson's Promontory Cruises—based in the pristine Wilsons Promontory National Park.
Within this dynamic landscape, the Searoad Hospitality Team is dedicated to providing customer experiences through premium onboard and onshore dining options that enhance our ferry operations. Our state-of-the-art Ferry Terminals include multiple hospitality spaces—restaurants, passenger lounges, bars and function spaces—offering breakfast, lunch, dinner, grab-and-go food options, conferences, private functions, and external catering. The group also manages short-term rental accommodation, and external catering services.
About The Role: Greeting and serving customers, providing menu information
Taking orders and using point of sale systems
Providing bar service / wine & beer pairings and making coffees
Performing daily opening and closing procedures including cash and EFTPOS reconciliations
Answering incoming phone calls and entering reservations
Sales, e.g. menu specials and retail add-ons
Maintaining food and beverage cabinets including stock rotation
Basic food prep (e.g. when working aboard vessels and within kiosks)
Assisting with event operations set up
About You: To thrive here, you'll need... Strong customer service and communication skills
Current RSA certification or willingness to obtain it
Barista skills or eagerness to learn
Professional grooming and appearance
Adaptability in a fast-paced, dynamic environment
Flexibility to work peak times, including weekends, school holidays, public holidays and festive seasons
Willingness to work breakfast, lunch, and dinner shifts
Positive attitude, team spirit, and enthusiasm
Wine and bar knowledge is a plus but not essential
Some of the Perks You'll Enjoy: In addition to being paid under the Restaurant Modern Award (+penalties and super), you'll receive... Employee discounts on retail, dining, tours, and free ferry travel
Uniform for customer-facing team members
Access to our 24/7 Employee Assistance Program for wellbeing support
A fun, engaging workplace with regular team events and social outings.
Availability during summer, school holidays, public holidays and festive seasons, is essential
You must have Australian working rights
We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates