Senior merchandising consultant
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As a Senior Merchandising Consultant, you will drive category management engagements using our AI-powered platform. You translate customer strategy into effective configurations, guiding stakeholders toward better ways of working. You work across discovery, design, and go-live, balancing advisory insight with hands-on implementation. You'll collaborate with cross-functional teams to deliver measurable outcomes and enable adoption through change management and training.
This role offers a meaningful opportunity to shape merchandising processes at scale within a fast-growing software company. international career and learning opportunities flexible work options culture that supports voice and authenticity meaningful work with real impact growth opportunities within a fast-growing software company Lead customer engagements across category management solutions from discovery to go-live Facilitate discovery and design workshops, structuring conversations and ensuring the right stakeholders are involved Introduce industry best practices and design future-state processes that move beyond current practices Support change management by explaining impacts and proposing better paths Configure the platform to align with customer strategy, with backend support from technical consultants Build, test, and validate configurations; guide customers through User Acceptance Testing Utilize AI-assisted tooling to rapidly develop configurations, queries, dashboards, and lightweight automations Establish KPI baselines and measurement frameworks pre-go-live and develop analytical queries for insights and business case tracking Support training and user adoption, building confidence in day-to-day usage Cultivate relationships with operational teams and senior stakeholders as a trusted contact Contribute to pre-sales activities including demos, RFI responses, and ROI analyses 7+ years of hands-on experience in category management, merchandising, space planning, pricing, promotions, or related functions at retailers or suppliers Experience leading customer-facing engagements in consulting, implementation, or as an internal programme lead Strong analytical and problem-solving abilities with comfort handling large datasets Ability to translate customer strategy into software configurations Willingness to adopt AI-assisted tooling to accelerate delivery Ability to lead change across functions and connect category management to broader business areas Self-directed and collaborative work style with proactive relationship-building Fluent in English and Italian; willingness to travel up to 25% As a Senior Merchandising Consultant, you will drive category management engagements using our AI-powered platform. You translate customer st
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