Beauty Expert

Part Time / Permanent

About the Charlotte Tilbury Brand

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionized the global beauty industry by decoding makeup for everyone, everywhere, with easy-to-use products. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories while rapidly expanding.

Over the past 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked-about brands in the beauty industry. It has become a global phenomenon in 50 markets (and growing), with over 2,300 employees worldwide who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is truly a global company, offering market-leading growth, innovative retail sales, and product launches powered by industry-leading technologies, all within a culture that embraces challenges, thinks disruptively, wins together, and shares the magic. The energy behind the brand is contagious, and as we grow, we are always looking for extraordinary talents who want to be part of our success and help drive our limitless ambitions.

About the Role

The Retail Artist at Charlotte Tilbury is the heart of the magic in our stores and counters. You will be based in the store and responsible for fulfilling our mission to empower everyone to be the most beautiful version of themselves, so they have the confidence to realize their dreams. This is achieved by combining your artistic skills with exceptional product knowledge and a passion for creating lasting emotional connections. You believe that the product is accessible to everyone and can tailor your style to meet your customers' needs.

• You can work at a fast pace to meet and exceed KPIs. You are driven to achieve your goals and be the best you can be. You not only meet expectations but exceed them.
• Your motto at work is, "Thanks to teamwork, dreams can come true." You build strong relationships with team members and management, contributing to a sense of teamwork in all aspects of the role.
• You promote world-class artistic ability and an impeccable experience for customers. You are an ambassador for the Charlotte Tilbury brand and wish to share your knowledge with one customer after another.
• You easily adapt your approach to tasks, customers, and opportunities for exceptional success.
• You strictly follow the company's personal care standards, know what it means to look good, and are not afraid to show it.

What We Expect From You:

• Ideally, a level 3 professional qualification in Beauty Therapy.
• Ideally, you have some experience as a Sales Advisor, preferably from a fast-paced beauty, retail, or consumer goods environment.
• You aspire to be part of a beauty brand that is revolutionizing its perception and continues to grow. You love everything about Charlotte Tilbury and are not afraid to spread the word.
• Ideally, you have experience in makeup application and know how to adapt your style to different customers with varying needs.
• You promote positivity and can think without limits to let your energy shine.
• You receive constructive feedback positively and can easily implement suggested actions.

Why Join Us?

• We offer a structured induction program, the Charlotte Magic Academy. This exclusive and tailored training course teaches you all aspects of the role you need to succeed in providing a red carpet experience to customers, with follow-up training provided during the first months of work. Focusing on artistic ability and commercial aspects, you will gain a comprehensive understanding of our service expectations and artistic skills.
• Structured career development: our team of industry experts will support and work with you to explore your learning potential and career goals.
• You will receive exclusive launches of our amazing products before anyone else; additionally, you will also receive a full Charlotte Tilbury look upon completing the Charlotte Magic Academy to support the brand to the fullest.
• Access to Tilbury Surprises, our rewards platform that allows you to save and receive exclusive discounts on everything from gym memberships to cinema tickets.
• Other fantastic benefits such as life insurance, a day off for your birthday, team sales incentives, and much more.

At Charlotte Tilbury Beauty, our mission is to empower everyone in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives. This way, we better serve our communities, customers, employees, and candidates participating in our recruiting process.

Charlotte Tilbury is a fast-paced and dynamic environment where an agile mindset, the desire to deliver the best, and the wish to be part of a global #dreamteam are essential. While we have requirements, our experience and background are merely a guide; we love to welcome candidates with varying levels of declared experience, as long as they can demonstrate the necessary skills.

If you want to know more about life at Charlotte Tilbury Beauty, follow our page LinkedIn