H&M Sales Advisor

2 settimane fa

Napoli, Italia H & M Hennes & Mauritz Gruppe A tempo pieno

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities:

  • Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service.
  • Willingness to engage and have conversations with customers to provide excellent service.
  • Guide customers through our fashion trends, stories & products in all areas of the store.
  • Ability to effectively promote and sell our products to customers.
  • Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives.
  • Representing yourself and the H&M brand positively during all customer interactions.
  • Support with commercial or operational actions to reach sales targets with store management team.

Fashion & Trend Awareness

  • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
  • Use your product & fashion knowledge to share relevant information to customers.

Team & Development

  • Retain and share your service, fashion and store operations knowledge and skills with colleagues.
  • Follow all procedures, routines, and legal requirements in all areas of the store.
  • Give & receive feedback with your colleagues to learn, develop & support each other.
  • Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development.

Retail Operations/ Visual & Commercial Execution

  • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care.
  • Operate fitting room and checkout areas according to best practice & processes.
  • Contribute to a clean and tidy sales floor and back of house (including stockrooms).
  • Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines.
  • Ensure good stock levels with replenishment routines on sales floor.
  • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc).
  • Support with opening and closing of the store.
  • Following all H&S guidelines and legal requirements applicable to role and responsibilities.

Qualifications

Who You Are

  • As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
  • Motivated by giving customers a great experience.
  • You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
  • You should also enjoy working in a collaborative and dynamic environment.
  • You have sales experience working in a dynamic and collaborative environment that you can apply to your role.
  • Experience working with customer service in fashion, retail or other service-related industries.

Why You'll Love Working at H&M

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
  • You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues.
  • We are an inclusive company where you're encouraged to be yourself at work.
  • You will have access to a large global talent community, where career growth and aspirations have no limits.
  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community.
  • You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS.

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $14.00 per hour

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at , and use Ask a Question.

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

#J-18808-Ljbffr

  • H&M Sales Advisor

    2 settimane fa

    Casalnuovo di Napoli (NA), Italia H & M Hennes & Mauritz Gruppe A tempo pieno

    As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience....

  • Categoria Protetta

    2 mesi fa

    Napoli, Italia H&M A tempo pieno

    **Descrizione del lavoro** Stiamo cercando Sales Advisor Categoria Protetta (L.G. 68/99) per Napoli.** Come Sales Advisor offri la migliore **esperienza** di shopping **OMNI** per far crescere e coinvolgere i nostri clienti e contribuire alle **vendite e** **profitto** del tuo negozio. Sei concentrato sul cliente, metti sempre i nostri clienti al primo...

  • Sales Advisor Automotive

    3 mesi fa

    Napoli, Italia N car A tempo pieno

    Salotto motori, concessionaria auto plurimarche nuovo ed usato, per apertura nuovo punto vendita cerca SALES ADVISOR. Mansioni: - Gestire il processo di vendita delle autovetture, lavorando a stretto contatto con il team - Lavorare quotidianamente con il CRM per gestire i nuovi lead - Gestire una pipeline di vendita, assicurando un flusso costante e...

  • Beauty Advisor

    5 mesi fa

    Napoli, Italia Beauty med srl A tempo pieno

    Sei un Sales Advisor, con forte orientamento al business ed alla Customer Satisfaction. Sai come collaborare con una squadra rendendoti parte attiva nel raggiungimento degli obiettivi. Sei dinamico, flessibile smart e problem solver. La passione per il tuo lavoro sarà la chiave per il raggiungimento dei risultati. MISSION In qualità di Beauty Advisor di...

  • Client Advisor

    6 mesi fa

    Napoli, Italia Montblanc A tempo pieno

    Codice di riferimento: 99394**Client Advisor - part -time 20h**: - Napoli, 72, IT- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and...

  • Stock Advisor

    7 mesi fa

    Napoli, Italia Louis Vuitton Malletier A tempo pieno

    **Position**: As a **Stock Advisor**, you will be an ambassador of the Brand ensuring the back of house efficiency and striving to constantly improve stock operations. This diverse role will manage the delivery operations, preparing and replenishing stock quickly and accurately as well as ensuring the right products are available on the shop floor to improve...

  • Stock Advisor

    8 mesi fa

    Napoli, Italia Louis Vuitton Malletier A tempo pieno

    **Position**: As a **Stock Advisor**, you will be an ambassador of the Brand ensuring the back of house efficiency and striving to constantly improve stock operations. This diverse role will manage the delivery operations, preparing and replenishing stock quickly and accurately as well as ensuring the right products are available on the shop floor to improve...

  • Client Advisor

    14 ore fa

    Napoli, Italia Buscojobs A tempo pieno

    We are looking for a Client Advisor for our flagship store in Positano, located opposite the Sirenuse 5* hotel.We also have a position at our newly opening boutique in Marina del Cantone (Massa Lubrense, Campania).Located inside Le Sirenuse Mare beachclub & Restaurant, tending to customers who will be coming for lunch or spending the day by the sea.For this...

  • Sales Account SKY

    4 settimane fa

    Napoli, Italia ManpowerGroup A tempo pieno

    Per conto di Sky Italia, azienda leader nel settore dell’Intrattenimento Televisivo, ricerchiamo: Venditori (Sales Account) A supporto della Direzione Marketing &, Sales di Sky Italia, i venditori saranno responsabili del raggiungimento degli obiettivi commerciali legati al mercato di riferimento. Il profilo ideale dei candidati e quello di abili...

  • Client Advisor

    13 ore fa

    Napoli, Italia Buscojobs A tempo pieno

    We are looking for a Client Advisor for our flagship store in Positano, located opposite the Sirenuse 5* hotel.We also have a position at our newly opening boutique in Marina del Cantone (Massa Lubrense, Campania). Located inside Le Sirenuse Mare beachclub & Restaurant, tending to customers who will be coming for lunch or spending the day by the sea. For...

  • Credit Consultant

    5 mesi fa

    Napoli, Italia Cribis Credit Management A tempo pieno

    Ricevi avvisi per le nuove offerte di lavoro per Consulente Credito in Italia .800 offerte di lavoro per Consulente Credito in Italia Junior Credit Advisor - Filiale di San Benedetto del Tronto Junior Credit Advisor - Filiale di Trento Junior Credit Advisor - Filiale di Vicenza Junior Credit Advisor - Filiale di Empoli Junior Credit Advisor - Filiale di...

  • Client Advisor

    5 mesi fa

    Napoli, Italia Gruppe Louis Vuitton A tempo pieno

    As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according tothe Louis Vuitton promise.You will strive to discover your Clients and their every need, and to guide them across the Brand.You will proactively reach out to your Clients in order to achieve individual and team goals.DUTIES & RESPONSIBILITIES Drive...

  • Client Advisor

    5 mesi fa

    Napoli, Italia Gruppe Louis Vuitton A tempo pieno

    As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.You will strive to discover your Clients and their every need, and to guide them across the Brand.You will proactively reach out to your Clients in order to achieve individual and team goals.DUTIES & RESPONSIBILITIES Drive...

  • Client Advisor

    6 mesi fa

    Napoli, Italia Louis Vuitton A tempo pieno

    POSTE As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals. DUTIES &...

  • Client Advisor

    6 mesi fa

    Napoli, Italia Louis Vuitton A tempo pieno

    POSTE MISSIONS As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals. DUTIES &...

  • Randstad Italia | Sales Advisor | napoli

    23 ore fa

    napoli, Italia Randstad Italia A tempo pieno

    Mansione Randstad HR Solutions , per conto di un azienda leader nel settore cosmesi,  ricerca una figura di Sales Advisor per la Boutique New Opening nel MaxiMall Pompeii a Torre Annunziata (NA).   Questa figura si occuperà di consigliare i prodotti e raccontare la storia del brand e la filosofia dell azienda; assicurando al cliente la migliore...

  • Beauty Advisor

    2 mesi fa

    Napoli, Italia Sephora A tempo pieno

    In Sephora, "bellezza" fa rima con "creatività": sempre alla ricerca di nuovi stimoli e nuove tendenze, un'esplosione di idee e di energia da offrire ai nostri clienti in una selezione di eccezionale bellezza.In Sephora, "imparare" fa rima con "divertimento": apprezziamo la curiosità, l'innovazione, l'anticonformismo e la libertà di sperimentare. La...

  • Beauty Advisor

    3 settimane fa

    Napoli, Italia Sephora A tempo pieno

    In Sephora, "bellezza" fa rima con "creatività": sempre alla ricerca di nuovi stimoli e nuove tendenze, un’esplosione di idee e di energia da offrire ai nostri clienti in una selezione di eccezionale bellezza. In Sephora, "imparare" fa rima con "divertimento": apprezziamo la curiosità, l’innovazione, l'anticonformismo e la libertà di sperimentare....

  • Luxury Boutique Sales Associate

    4 settimane fa

    Napoli, Campania, Italia Montblanc A tempo pieno

    Key Responsibilities:As a Client Advisor at Montblanc, you will be responsible for maximizing the performance of our boutique by achieving sales and strategic objectives while ensuring a great customer experience and optimum profitability.Main Tasks:• Strive to achieve boutique and personal sales targets through active participation in the daily sales...

  • Client Advisor Full Time _ Luxury Boutique _ Napoli

    2 mesi fa

    Napoli, Italia Gigroup H-1408 A tempo pieno

    Client Advisor Full Time _ Luxury Boutique _ Napoli Luogo di lavoro: NapoliGi Group S.P.A., agenzia per il lavoro (Aut.Min.26/11/04 Prot.N°1101-SG) per la divisione Gi Group Fashion Luxury, specializzata nei servizi per le risorse umane per le aziende del mondo della moda, della cosmetica, del lusso RICERCA:Client Advisor Full Time _ Luxury Boutique _...