Area Manager, AMZL

Overview Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an experienced manager working to be the most customer-centric company on earth. As a front-line leader, you will invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations. A Delivery Area Manager leads a team of shift managers and associates in daily management at the delivery station, including meetings, training sessions, assigning job duties, and communicating with stakeholders including management representatives and their functional teams. This role manages site and/or complete areas/shift, as well as support functions and external stakeholders. Key responsibilities - Day-to-day management of inbound/outbound operations, focusing on the delivery of Amazon orders direct to customers. - Lead a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers. - Ensure a safe workplace, properly trained people, and that their needs are addressed so they can focus on their jobs. - Lead change at internet speed; leverage innovation to drive the organization forward. - Route shipments within the Amazon Logistics coverage area. - Support and assign job duties to process assistants. - Adapt to sudden changes and growth according to operational necessities. - Track and monitor sorting operation and driver dispatch. - Review the operational forecast and determine productivity requirements for sort operation; manage a team to meet building goals. - Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers. - Identify and lead process improvement initiatives using Lean tools. A day in the life You'll work on a shift pattern at one of our sites, focusing on productivity and a culture of safety while upholding quality and area performance standards. You'll oversee process improvements and drive implementation. A typical day includes routine team management, daily operational responsibilities, process improvement, and wide-scale operational contingency tasks. About the team Amazon Logistics, or AMZL, handles all delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make the delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts. Our team is people-focused and supportive, with many teammates working through the night. We focus on operations with 24/7 shifts in most locations. We continually raise the bar for customer experience with new, innovative delivery services and look for ways to overcome logistics challenges while reducing our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology. Inclusive culture At Amazon we embrace our differences and are committed to a culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work-Life We believe striking the right harmony between personal and professional life is critical to long-term happiness and fulfillment. Mentorship & Career Growth We are dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we build an environment that celebrates knowledge sharing and mentorship. We care about career growth and strive to assign projects that help each team member become a better-rounded professional. Qualifications Basic qualifications - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience - Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - English Intermediate-Advanced (B2+) Preferred qualifications - 2+ years of performance metrics, process improvement or lean techniques experience - Bachelor's degree in supply chain management, operations, engineering, analytics or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: January 19, 2026 (Updated 4 days ago) Posted: October 28, 2025 (Updated 7 days ago) Posted: December 2, 2025 (Updated 9 days ago) Posted: December 2, 2025 (Updated 9 days ago) Posted: November 28, 2025 (Updated about 1 month ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr