Key Account Manager

About the Company

GDM is a leading organization headquartered in Offanengo, Italy.

As a key player in the tissue & hygiene industry, we specialize in developing state-of-the-art converting and packaging lines.
Our business portfolio encompasses a wide range of innovative solutions in designing and manufacturing turn-key integrated lines for the production of different disposable hygiene products, including baby diapers and pants, adult incontinence solutions and lady sanitary pads.
We strive to continuously expand our offerings and enhance our capabilities to meet the evolving needs of our customers.

For more detailed information about GDM and its comprehensive business landscape, please visit

GDM is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 34 countries with 21 different companies and employs over 8,000 people as of 2026.

About the Role

GDM is looking for a Sales Manager to join the Marketing and Business Development team in Offanengo, Italy. The position reports to the Head of Marketing and Business Development.

The Sales Manager develops and manages long-term partnerships with strategic accounts, serving as the primary commercial interface and trusted advisor to customers. The role drives sustainable and profitable growth by identifying evolving customer needs, introducing innovative and tailored solutions, and developing business opportunities across existing and new market segments within the company portfolio.

Key Responsibilities

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• Own and develop strategic relationships with assigned key accounts, acting as the primary commercial point of contact.
  
• Define and execute account strategies aligned with customer priorities and GDM’s growth objectives.
  
• Build strong relationships with key decision-makers and stakeholders at different organizational levels.
  
• Develop a thorough understanding of customers’ business models, strategic priorities, and operational challenges.
  
• Anticipate evolving customer needs, market trends, and emerging business opportunities.
  
• Identify and promote value-driven solutions that strengthen customer competitiveness and support long-term partnerships.
  
• Lead commercial negotiations and manage major business opportunities, from initial identification through contract award.
  
• Coordinate proposals, commercial offers, and business cases to deliver competitive and profitable solutions.
  
• Collaborate with Engineering, Marketing, Service, Operations, Supply Chain, Finance, and other functions to support the successful execution of customer projects.
  
• Expand customer engagement through upselling, cross-selling, and portfolio development activities.
  
• Contribute to market intelligence activities and support the identification of new applications and market segments.
  
• Ensure the achievement of sales, order intake, margin, and profitability objectives while monitoring account performance and customer satisfaction
  

What You Need to Be Successful

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• Bachelor’s or master’s degree in Engineering, Business Administration, Economics, Marketing, or a related discipline.
  
• Relevant experience in sales, strategic account management, or business development within an international B2B environment.
  
• Strong business and commercial acumen, with a solid understanding of revenue drivers, profitability, and market dynamics.
  
• Proven ability to build trusted customer relationships and influence decision-making at different organizational levels.
  
• Excellent negotiation, contract management, and stakeholder management skills.
  
• Ability to identify and develop new business opportunities, applications, and market segments.
  
• Strong analytical and problem-solving skills, with the ability to translate customer needs into commercially viable opportunities.
  
• Ability to operate effectively in complex, matrixed, and multi-stakeholder environments.
  
• Excellent communication and presentation skills, with the ability to engage technical and comme