Applications Engineer

1 giorno fa

Settimo Milanese MI, Provincia di Milano; Lombardia, Italia Luxottica Tempo pieno

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We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.

We offer
our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms. Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? The Application Engineer is responsible for planning, conducting, and coordinating complex tests, providing technical 2nd level support, supporting the sales department, and serving as a central interface between our customers and internal departments. International travel is required. Independent planning, execution, documentation and analysis of individual tests to validate new products. Investigation of complex issues, including the necessary troubleshooting. Drive company-wide product standardization in close alignment with the global AE organization. Prepare and conduct customer demonstrations and machine acceptances. Support the service colleagues and customers with difficult and urgent machine problems. Create and update documentation for Satisloh technicians and customers. Ensure regular communication with key accounts and represent customer interests within our company. Be the voice of the customer Contribute your field experience to development projects. Technical Diploma or Engineering degree with relevant experience Strong analytical and communication skills in Italian and English. Problem-solving mindset and customer-oriented attitude. Highly valued: knowledge of ophthalmic lens production processes (hard coating, anti-reflection, sun coating). Preferred: previous experience in ophthalmic or solar lens manufacturing environments Our Diversity, Equity and Inclusion commitment We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Applications Engineer

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