Sales Associate

2 mesi fa

Firenze, Italia BootBarn Inc. A tempo pieno

QUALIFICATIONS & REQUIREMENTS

  • Strong communication, customer service, time management, and organizational skills.
  • Availability to work a variety of shifts to meet business needs including nights, weekends, and holidays.
  • Flexibility with scheduling and willingness to work extended hours when necessary.

COMPETENCIES

  • Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service.
  • Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
  • Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES

  • Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus.
  • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.**
  • Medical, Dental, Vision, and Life Insurance.**
  • 401(k) plan with generous company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level -- we are opening 50+ new stores each year.

*Compensation varies based on geography, skills, experience, and tenure.

PHYSICAL DEMANDS & WORK ENVIRONMENT

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

  • Standing, walking, and squatting less than fifty percent of the work shift.
  • Required to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write to accurately complete all documentation and reports.
  • Must be able to see, hear, and speak in order to communicate with partners and customers.
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Manual dexterity required using hands to finger; handle, feel, and type; reach with hands and arms.

(X) Moderate: Mostly standing, walking, bending, frequent lifting

The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. Noise levels are considered moderate.

Boot Barn hires Seasonal Partners on a temporary basis based on business necessity. Seasonal employment begins upon a Partner’s date of hire and will end on the date indicated by management; continued employment is not guaranteed.

SEASONAL SALES PARTNER DUTIES

  • Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
  • Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
  • Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons, and customer information capture rates.
  • Be informed and understand current merchandise promotions and advertisements.
  • Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
  • Assist with processing merchandise as well as monitoring and replenishing floor stock.
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
  • Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
  • Adhere to all local, federal, and state laws in addition to Company policies, procedures, and practices.
  • Perform any other duties that may be assigned by management.
  • Demonstrate a high level of quality work, attendance, and appearance.
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