Inland Delivery Team Manager
3 settimane fa
PURPOSE OF THE POSITION The Inland Delivery Team Manager tasks are clustered around the topics of inland transport execution, service level provided by selected service providers, automation and standardization of transportation planning and inland process across IDT. IDT Manager ensuring timely and accurate vendor and customer communication and proactive regular calls with main Customers and providers. Cooperates with your Sales, Customer and Operations colleagues to increase internal efficiencies and provide significantly improved service quality and enhanced Customer experience, also managing complex accounts, claims or customers. ESSENTIAL FUNCTIONS - Monitor of transport planning and related IDT activities, ensuring workload is reasonably split among all SIB IDT users. - Monitor and optimize process data and information for Inland transport requests. - Ensure execution of transport and adherence to agreed quality standards including potential exception handling agreements for specific Customers. - Monitor delay handling and ensure prompt info flows and proactive information on status of respective shipments to customers. - Support IDT Steering Manager and team for activities related to disputes with Customers and vendors. - Monitor IDT processes to identify best practices and potential for standardization and automation, actively promoting constant development and open cooperation with PPS dept. - Ensure ongoing relationship and info exchanges with top inland Customers with regular follow up and meetings (in presence and remote) to build long term relationship and reciprocal proactive feedback in close coordination with Sales and CS counterparts. - Monitor IDT KPI, ensuring adherence to quality standards. - Closely cooperate with other QSC/areas for best practice implementation and process enhancements. - With IDT superuser coordinate and oversee IDT training program and provide for IDT team training requirements. - Implement formal vendor performance tracking. - Ensure work orders authorization is handled in due time to allow smooth flow of activities in BA. - Create a positive environment, foster a growth of the team, supporting individual development and team spirit.
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Inland Delivery Team Manager
3 settimane fa
Torino, Italia Hapag-Lloyd AG A tempo pienoPURPOSE OF THE POSITION The Inland Delivery Team Manager tasks are clustered around the topics of inland transport execution, service level provided by selected service providers, automation and standardization of transportation planning and inland process across IDT. IDT Manager ensuring timely and accurate vendor and customer communication and proactive...
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Delivery Experience Engineering Manager
1 settimana fa
Torino, Italia Amazon A tempo pienoA leading global e-commerce company is looking for a Software Development Manager to join their Delivery Experience team in Torino, Italy. The ideal candidate will lead and manage software engineers, drive project prioritization, and own the architecture of scalable systems. With at least 7 years of engineering experience and a strong background in...
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Service Delivery Manager
20 minuti fa
Torino, Italia DCS Group A tempo pienoChi stiamo cercando Siamo alla ricerca di un/a Service Delivery Manager da inserire nel nostro team di Torino. Tale risorsa si occuperà di garantire che i servizi forniti dalla nostra società ai clienti rispettino gli standard di qualità, tempi e costi concordati. Mansioni e responsabilità principali Gestire la relazione con il cliente e con il/la...
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Delivery Experience Software Manager
5 giorni fa
Torino, Italia Amazon A tempo pienoA leading eCommerce company is seeking a Software Development Manager located in Turin, Italy. This role focuses on leading a team to enhance the delivery experience through innovative solutions. The successful candidate will have at least 7 years of engineering experience, team management skills, and a strong software development background. This position...
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Delivery Experience Software Manager
6 giorni fa
Torino, Italia Amazon A tempo pienoA leading eCommerce company is seeking a Software Development Manager located in Turin, Italy. This role focuses on leading a team to enhance the delivery experience through innovative solutions. The successful candidate will have at least 7 years of engineering experience, team management skills, and a strong software development background. This position...
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Service Delivery Manager
6 giorni fa
Torino, Italia DCS Group A tempo pienoChi stiamo cercando Siamo alla ricerca di un/a Service Delivery Manager da inserire nel nostro team di Torino. Tale risorsa si occuperà di garantire che i servizi forniti dalla nostra società ai clienti rispettino gli standard di qualità, tempi e costi concordati. Mansioni e responsabilità principali Gestire la relazione con il cliente e con il/la...
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Service Delivery Manager
2 settimane fa
sant'ambrogio di torino, Italia DCS Group A tempo pienoChi stiamo cercandoSiamo alla ricerca di un/a Service Delivery Manager da inserire nel nostro team di Torino. Tale risorsa si occuperà di garantire che i servizi forniti dalla nostra società ai clienti rispettino gli standard di qualità, tempi e costi concordati.Mansioni e responsabilità principaliGestire la relazione con il cliente e con il/la...
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Manager, SW Development, Delivery Experience
5 giorni fa
Torino, Italia Amazon A tempo pienoManager, SW Development, Delivery Experience Are you interested in helping Amazon make history and redefine the meaning of 'fast' in eCommerce? For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the...
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Manager, SW Development, Delivery Experience
5 giorni fa
torino, Italia Amazon A tempo pienoManager, SW Development, Delivery Experience Are you interested in helping Amazon make history and redefine the meaning of ‘fast’ in eCommerce? For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling...
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Manager, SW Development, Delivery Experience
6 giorni fa
Torino, Italia Amazon A tempo pienoManager, SW Development, Delivery Experience Are you interested in helping Amazon make history and redefine the meaning of ‘fast’ in eCommerce? For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling...
