GV Lead Applications Services Consultant

2 settimane fa

Milano, Italia ADP A tempo pieno

Lead SAP Consultant

We are looking for a Lead Application Services Consultant with technical aptitude.

If you enjoy supporting clients and resolving technical issues, this is a great opportunity for you to grow a career in a highly attractive technical field

Responsibilities:

  • Provide technical support for our Multinational clients within SAP HR Modules.
  • Deliver World Class Service to our multinational clients in accordance with ADP Service Level Agreements.
  • Contribute to testing of version upgrades and providing relevant training to users.
  • Resolve client application questions or problems in the area of system setup, product functionality, and product enhancements in addition to other service issues in the complex area of payroll, time management, and HR.
  • Understand the clients' systems and processes and their relationship to ADP's products and services to troubleshoot and solve issues.

Who We Are Looking For:

  • Professional level of English language.
  • +4 years of technical support experience within SAP HR module.
  • Analytical mindset with a strong commitment to accuracy.
  • Ability to analyze and resolve problems through effective customer interface and communication.
  • Willingness to occasionally travel abroad to client sites.
  • +4 years of previous experience with SAP (HR modules) is a requirement.

Country legal knowledge – Belgium.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold

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