ITIL Architect
2 giorni fa
Roma, Provincia di Roma; Lazio, Italia
Webologix Ltd/ INC
Tempo pieno
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~ Work with customers across executive, platform owner, enterprise architects, and development teams during selling, structuring, and implementation
~ Provide architectural advisory across multiple engagements to guide customers, partners, and internal team members
~ Offer architectural knowledge across multiple workflows (ITSM, HRSD, SPM, IRM, CMDB)
~ Develop relationships with CoE and business leaders to understand ServiceNow's role in digital transformation
~ Translate business goals and outcomes into customer roadmap and architectural blueprints
~ Engage with Enterprise Architects to position ServiceNow as the digital transformation platform standard
~ Manage technical governance and delivery operating model
~ Ensure instance health by reducing technical debt and aligning to ServiceNow leading practices
~ Support the sales effort by scoping and estimating the engagement and change orders
~ Be an active contributor of leading practices and expertise related to the ServiceNow platform
Qualifications:
~8+ years of progressive experience in professional services or equivalent ~ Demonstrated management consulting experience ~ Creativity with comfort running programs independently within a startup-paced environment ~ Success driving complex issues through analysis and resolution ~ Industry domain expertise, enterprise architecture experience ~ Large program experience leading architecture and design, cloud application technology experience ~ Experience leveraging or integrating AI into work processes, decision-making, or problem-solving
Qualifications:
~8+ years of progressive experience in professional services or equivalent ~ Demonstrated management consulting experience ~ Creativity with comfort running programs independently within a startup-paced environment ~ Success driving complex issues through analysis and resolution ~ Industry domain expertise, enterprise architecture experience ~ Large program experience leading architecture and design, cloud application technology experience ~ Experience leveraging or integrating AI into work processes, decision-making, or problem-solving