Italian-speaking Support Specialist — Lisbon
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Ignite in Lisbon is seeking an Italian-speaking customer service professional to join our vibrant, multicultural team. You will be the primary contact for Italian-speaking customers, handling inquiries via phone, email, and live chat, and ensuring a top-quality experience.
This role requires flexibility for 24/7 rotating shifts and on-site presence at our Lisbon office. You will log interactions in our CRM, diagnose issues, and work toward CSAT, FCR, and AHT targets while participating in