Junior Pre-Sales Engineer

TP-Link Italy is looking for a motivated and technically skilled Junior Pre-Sales Engineer to strengthen its B2B technical team and support the continued growth of its professional networking and video surveillance business.

As a global leader in networking solutions, TP-Link is expanding its presence in the SMB and Enterprise markets through its Omada networking and VIGI video surveillance portfolios , serving IT, electrical, and security markets.

We are seeking a dynamic professional with a solid technical background, strong communication skills, and a customer-oriented mindset.

The successful candidate will work closely with our Sales and Technical teams, supporting customers and partners in solution design, product positioning, technical training, and troubleshooting , while actively contributing to business development activities.

Key Job Role and Responsibilities

• Pre-Sales Support: collaborate with the Sales team to develop B2B opportunities, providing technical expertise, product recommendations, and solution positioning across networking and video surveillance solutions.
• Solution Design: support customers, system integrators, and installers in network and CCTV system design, product selection, and technical solution development.
• Customer Engagement: participate in technical meetings, customer visits, product demonstrations, and presentations across IT, electrical, and security channels.
• Technical Training: deliver product training, workshops, and technical enablement sessions for partners, installers, and customers.
• Technical Support: assist customers during product evaluation, configuration, troubleshooting, and project implementation.
• Product Positioning: promote Omada and VIGI solutions, highlighting their technical capabilities and competitive advantages.
• Market Feedback: collect customer requirements and technical feedback, collaborating with Product Management and internal technical teams.

Desired Skills and Experience

• Degree or technical diploma in Computer Science, Telecommunications, IT, Electronics, or equivalent professional experience.
• 1–3 years of experience in networking, technical support, system integration, video surveillance, or similar technical roles.
• Good knowledge of TCP/IP, LAN/WAN, VLANs, routing, switching, and wireless networking .
• Experience in network configuration, troubleshooting, and basic infrastructure design.
• Familiarity with IP video surveillance systems, CCTV technologies, and security solutions will be considered an advantage.
• Understanding of the IT, electrical, and security distribution channels is appreciated.
• Strong communication, presentation, and customer relationship skills.
• Proactive attitude, problem-solving mindset, and willingness to develop technical expertise.
• Fluent Italian and good command of English, both written and spoken.
• Willingness to travel within Italy for customer meetings and technical activities.

Experience with Omada, Cisco, Aruba, Ubiquiti, Ruckus , or similar networking solutions, as well as Hikvision, Dahua, Axis , or other video surveillance vendors, will be considered an advantage.

What We Offer

TP-Link offers the opportunity to join a global technology company with a rapidly expanding professional networking and video surveillance business.

We provide a dynamic and collaborative working environment, professional training, career development opportunities, and a competitive compensation package.