Service Desk Manager — Hybrid, ITIL Leader
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F.T.P. S.r.l. in Formigine (MO) is seeking a Service Desk Manager to lead our service delivery for internal teams and international clients. You will shape the service culture, drive improvements, and ensure reliable incident handling and support processes.
The role emphasizes people leadership, ITIL-based process ownership, and a data-driven approach to KPIs like First Fix Rate and CSAT. A hybrid work setup in Formigine is offered with competitive compensation.
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Service Desk Manager — Hybrid, ITIL Leader
3 giorni fa
Formigine, Emilia-Romagna, Italia F.T.P. S.r.l. Tempo pienoF.T.P.Le informazioni riportate di seguito illustrano i requisiti del ruolo, l'esperienza richiesta ai candidati e le qualifiche associate.S.r.l.in Formigine (MO) is seeking a Service Desk Manager to lead our service delivery for internal teams and international clients.You will shape the service culture, drive improvements, and ensure reliable incident...
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Service Desk Manager — Hybrid, ITIL Leader
3 giorni fa
Formigine, Emilia-Romagna, Italia F.T.P. S.r.l. Tempo pienoF.T.P. S.r.l. in Formigine (MO) is seeking a Service Desk Manager to lead our service delivery for internal teams and international clients. You will shape the service culture, drive improvements, and ensure reliable incident handling and support processes.The role emphasizes people leadership, ITIL-based process ownership, and a data-driven approach to KPIs...
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Service Desk Manager
2 giorni fa
formigine, emilia romagna, Italia F.T.P. S.r.l. Tempo pieno 45 € ContrattoWe are looking for our next Service Desk Manager! Are you an IT professional with a passion for service excellence, structured processes, and people development? Do you thrive in dynamic, international setups? We want to hear from you! As we scale and evolve our organizational structure, we are looking for a key leader to guide our Service Desk team. You...
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Service Desk Manager — Hybrid, ITIL Leader
2 settimane fa
formigine, emilia romagna, Italia Altro Tempo pienoF.T.P. S.r.l. in Formigine (MO) is seeking a Service Desk Manager to lead our service delivery for internal teams and international clients. You will shape the service culture, drive improvements, and ensure reliable incident handling and support processes.The role emphasizes people leadership, ITIL-based process ownership, and a data-driven approach to KPIs...
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Service Desk Manager
4 giorni fa
Formigine, Emilia-Romagna, Italia F.T.P. S.r.l. Tempo pienoWe are looking for our next Service Desk Manager!Are you an IT professional with a passion for service excellence, structured processes, and people development? Do you thrive in dynamic, international setups? We want to hear from you!As we scale and evolve our organizational structure, we are looking for a key leader to guide our Service Desk team. You will...
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Service Desk Manager
7 giorni fa
formigine, emilia romagna, Italia FTP srl · Information Technology Solutions Tempo pienoWe are looking for our next Service Desk Manager!Are you an IT professional with a passion for service excellence, structured processes, and people development? Do you thrive in dynamic, international setups? We want to hear from you!As we scale and evolve our organizational structure, we are looking for a key leader to guide our Service Desk team. You will...
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Service Desk Manager — Hybrid, ITIL Leader
2 settimane fa
Formigine (MO), Provincia di Modena; Emilia-Romagna, Italia Altro Tempo pienoF.T.P. S.r.l. in Formigine (MO) is seeking a Service Desk Manager to lead our service delivery for internal teams and international clients. You will shape the service culture, drive improvements, and ensure reliable incident handling and support processes. The role emphasizes people leadership, ITIL-based process ownership, and a data-driven approach to...
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Service Desk Manager
1 settimana fa
Formigine, Emilia-Romagna, Italia F.T.P. S.r.l. Tempo pienoWe are looking for our next Service Desk Manager!Are you an IT professional with a passion for service excellence, structured processes, and people development? Do you thrive in dynamic, international setups? We want to hear from you!As we scale and evolve our organizational structure, we are looking for a key leader to guide our Service Desk team. You will...
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Service Desk Manager
1 settimana fa
Formigine (MO), Provincia di Modena; Emilia-Romagna, Italia F.T.P. S.r.l. Tempo pienoWe are looking for our next Service Desk Manager! Are you an IT professional with a passion for service excellence, structured processes, and people development? Do you thrive in dynamic, international setups? We want to hear from you! As we scale and evolve our organizational structure, we are looking for a key leader to guide our Service
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Service Desk Manager
2 settimane fa
formigine, emilia romagna, Italia Altro Tempo pienoWe are looking for our next Service Desk Manager!Are you an IT professional with a passion for service excellence, structured processes, and people development? Do you thrive in dynamic, international setups? We want to hear from you!As we scale and evolve our organizational structure, we are looking for a key leader to guide our Service Desk team. You will...
