Luxury Digital Concierge — Personal Guest Experiences
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Four Seasons Hotel Danieli in Venice seeks a Digital Concierge to be the virtual front line of guest engagement, delivering seamless, personalized service through digital channels. This role is essential to anticipatory luxury service, combining warmth, human connection, and technology.
You will manage guest inquiries via email, live chat, and the Four Seasons App, coordinate reservations, and collaborate with Concierge, Front Desk, Housekeeping, Spa, and F&B teams to ensure seamless execution