Responsable Área Laboral

ph3Description /h3 pOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. /p pThe applicable collective agreement for this role is CCNL per i dipendenti del settore Logistica, Trasporto Merci e Spedizione. The position is classified at level 1 or above, depending on the candidate's skills, competences and experience. /p h3Key job responsibilities /h3 ul liCreate, oversee, and drive a culture of safety and wellbeing /li liAnalyse and implement changes to keep quality and productivity at a consistently high level /li liOversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility /li liAnalyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence /li liWork collaboratively with management-level colleagues to standardise shift practices /li /ul h3A day in the life /h3 pYou’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. /p pThis role is rotational and shift-based, including early morning and weekend shifts, located in a Fulfillment/Delivery Center
- not in a corporate office. /We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. /Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. /p pMeanwhile, our 'on the road' people work with Amazon Flex
- a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio and technology to help us do just that. /p h3Basic Qualifications /h3 ul liA degree /li liRelevant experience in people management /li liRelevant experience of communicating with a wide range of stakeholders, including your peers and leadership /li liRelevant experience in using data or anecdotal evidence to influence business decisions /li liAdvanced proficiency in verbal and written English and Italian /li /ul h3Preferred Qualifications /h3 ul liExperience working with Lean, Six Sigma and Kaizen techniques /li liExperience working in another logistics environment /li liRelevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment /li /ul pAmazon is an equal opportunities employer. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. /p pOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated. /p pAmazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. p pIn addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. /