Senior business analyst

Senior Business Analyst Azienda : Caravel Group, Inc Tipo Lavoro : Full Time Italy Descrizione Lavoro
- Senior Business Analyst Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries.

Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others. In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background.

We are looking for individuals who are ambitious about making a strong contribution to FLEET's short and long-term sustainable growth
- whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications. Job Position Summary As a Senior Business Analyst in our Digital/IT team, you'll be a key resource guiding our PARIS ecosystem to new heights.

This isn't just about mapping requirements—it's about defining and delivering transformative solutions that power 600+ ships and 27,000 seafarers worldwide. You'll bridge the language of data and strategy, turning stakeholder visions into actionable roadmaps that propel our ecosystem from concept to cutting-edge reality. Your mission? To orchestrate the integration of technology and maritime excellence, ensuring our digital solutions aren't just robust but guide smarter decisions across a more connected fleet.

If you're driven by turning complexity into clarity and thrive in taking ownership of high-impact projects, join us to navigate the future of maritime digitalisation together.

Key Roles and Responsibilities As a Senior Business Analyst, your typical day might include: Strategic Navigator: Define Product Requirements and Vision Pioneer solutions
- Develop clear user stories and requirements that align with our PARIS product vision, ensuring every feature addresses genuine user needs Decode stakeholder needs
- Transform vague or unclear demands into clear functional AND non-functional requirements using critical thinking, distinguishing between desired features and mission-critical objectives Shape the future
- Partner with Product Owners and the CX team to evolve the product roadmap, balancing ambition with feasibility whilst challenging assumptions to ensure long-term strategic value Identify risks and opportunities
- Proactively surface risks, gaps, and opportunities to ensure roadmaps remain on track and ensure successful delivery

Problem-Solver: Turn Data into Decisive Action Prioritisation: Manage multiple product roadmaps with discipline, prioritising based on business value and impact Unlock insights: Analyse user feedback and UX analytics to understand what is working, what is not, and why. Translate findings into actionable strategies that improve product performance Mentor the next generation
- Guide other Business Analysts with your expertise, fostering excellence through clear thinking, rapid iteration, and effective collaboration

Collaborative Architect: Build Bridges Between Vision and Reality Lead cross-functional partnerships – Coordinate across IT, operations teams and external stakeholders to understand requirements, negotiate priorities, and ensure solutions support Fleet's objectives Drive change adoption
- Design and execute rollout strategies for new products and capabilities, ensuring smooth adoption through training, communication, and stakeholder engagement because impact only matters when solutions are embraced

Continuous Improvement: Elevating Quality Through Learning & Innovation Drive continuous improvement
- Identify and highlight opportunities for process improvement that benefit individual contribution and broader team effectiveness Stay current
- Maintain knowledge of industry best practices, tools and methodologies to enhance capability and delivery quality Embody excellence
- Model collaborative, learning-focused values aligned with team standards and Fleet Management's commitment to operational excellenc[SI Relationship INTERNAL: Operational Product Owners & other stakeholders (Based in HK, India, Singapore, Cyprus, Philippines, China) Customer Experience (CX) team including Product Team, UX Designers and QA Engineers (based in HK & India) Development team, Ops & Support (based in HK & India)

EXTERNAL: Interaction with Owners/