Underwriting & Sales Support, Italy
1 settimana fa
Underwriting & Sales Support
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Sales Support to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Underwriting
AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.
How you will create an impact
The primary responsibilities of the position include all sales servicing aspects, including:
- Customer care: Interacting with agents and sub-agents regarding the functionalities of AIG Advisors’ platform, including serving as support to the Sales Manager in tutorial/training activities for sub-agents.
- Sales support: Serving as the first point of contact for the resolution of procedural conflicts or process clarifications, and monitoring and enhancing intermediaries' productivity.
- Underwriting support: Acting as a facilitator in supporting intermediaries and underwriters in solving underwriting issues (i.e., handling submissions that fall outside the platform’s automation).
- Reporting: Assisting in administrative tasks such as production reports and ad hoc reports.
- Acting as backup for activities performed by the OPERATION & SALES support staff when required.
What you’ll need to succeed
- At least 2-3 years of work experience in the insurance industry, preferably in an agency or broker company.
- Excellent computer skills (Excel, Word, and PPT).
- Strong administrative and communication skills.
- Client-oriented attitude.
- Good level of English and fluency in Italian.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty, and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to
Functional Area: SM - Sales & Marketing
Estimated Travel Percentage (%): No Travel
Relocation Provided: No
AIG ADVISORS S.r.l.
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