Facilities and Operations Officer

1 giorno fa

Macerata MC, Provincia di Macerata; Marche, Italia Deel Tempo pieno
Overview In this role you will own the onboarding and operational delivery for enterprise customers, partnering with Product, Sales, Payroll, Legal, and Support to remove bottlenecks and scale processes. You'll drive operational excellence, build trusted customer relationships, and analyze data to uncover risks and improvement opportunities. You'll work across onboarding, customer operations, payroll, and process improvement to support Deel's largest clients and shape scalable operating models. Retribuzione / Benefits Remote work flexibility WeWork access (optional) Healthcare and benefits Own onboarding and operational delivery for a portfolio of enterprise customers Partner cross-functionally with Product, Sales, Payroll, Legal, and Support to resolve operational challenges Build trusted relationships with customers and ensure high-quality operational experiences Analyze operational data to identify trends, risks, and opportunities for improvement Take ownership of increasingly complex customer environments Contribute to building new operational playbooks to improve efficiency across Operations 1–3 years of professional experience ~ strong technical or analytical degree preferred (Engineering, Mathematics, CS, Physics, Economics) ~ outstanding communication and stakeholder management skills ~ quick learner who embraces ownership and continuous improvement ~ stakeholder management ~ data analysis ~