CUSTOMER SERVICE REPRESENTATIVE

7 giorni fa

Rodano MI, Italia Altro A tempo pieno

It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Together, our community is driven by a culture of courage, trust, and collaboration. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
As a Front Office Customer Service representative at Baxter, you will be at the forefront of our mission to deliver world-class healthcare solutions. This role offers an outstanding opportunity to interact directly with our clients and patients, providing the highest level of customer service and support.
Co-operate to Plan service activities with available system tools
Ensure the shipment of the machines and the receiving to the customer and co-operate to solve the shipment problems and support sellers and technicians
Ensure the tracking history of the devices managed in the technical service
Link customers to available technical specialists when needed
Co-operate to keep the system database GSP/BOOST and JDE updated while following available guidelines / procedures and processes and prepare the required report.
Co-operate to execute processes where customer care is part of the target audience
Co-operate with the local Service organization and supporting functions to support local objectives
Proven experience in a customer service or front office role.
Proficiency in using office software and equipment.
Good knowledge of English. Greek language knowledge is a plus.
Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information.

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