Technical Support Engineer

3 giorni fa

Milano, Provincia di Milano; Lombardia, Italia Felicitysolar Tempo pieno
Aftersales Engineer (Italy Branch)

Location:
Via Leone Tolstoi 69, 20812 Limbiate MB,Milano Salary range:2000~4000 monthly (gross salary)

Responsibilities:
Troubleshooting: Conduct remote or on-site investigations to identify product issues, maintain system operation, and ensure customers can use the products effectively. Pre-sales support: Prepare technical proposals, write bid documents, demonstrate product functions to customers, and assist sales in closing deals. Post-sales training: Teach customers how to use the products, collect feedback and pass it on to the R&D department to improve the products. Translation requirements for product and technical materials.