IT OPERATION SUPPORT&SERVICES SENIOR SPC

4 settimane fa

Torrazza Piemonte TO, Italia Fompak A.S A tempo pieno

IT OPERATION SUPPORT & SERVICES SENIOR SPC Department: INFORMATION TECHNOLOGY Location: Turin, Italy Posting ID: 6951 We are HIRING We are searching a IT OPERATION SUPPORT & SERVICES SENIOR SPECIALIST MAIN RESPONSIBILITIES Manage and optimize hardware, software, and cloud-based user infrastructures. Maintain accurate, real-time IT asset and inventory records. Ensure high availability, scalability, and optimal performance of IT systems and infrastructure. Oversee the reliable and secure operation of business-critical applications, including SAP and Microsoft 365. Safeguard data security, ensure compliance with ISO 27001, GDPR, and NIS2, and maintain robust business continuity plans. Perform regular backups, disaster recovery tests, and recovery operations in line with Central IT governance standards. Lead server deployment, configuration, testing, and commissioning activities. Configure and optimize network services, collaborating with network administrators to ensure secure and seamless connectivity. Proactively monitor logs, system events, and performance dashboards to detect, analyze, and resolve issues. Support and address the evolving needs of user groups and business applications connected to corporate infrastructure. Troubleshoot and resolve software, security, and connectivity issues for end-user devices and enterprise systems. Apply patches, updates, and upgrades across systems, ensuring stability, compliance, and security. Conduct capacity planning, performance analysis, and system optimization to meet business demands. Provide advanced support for PCs, operating systems, enterprise applications, and IT equipment (workstations, printers, scanners, etc.). Manage, monitor, and secure in-house LAN, WAN, Wi-Fi, and firewall systems, integrating with cloud-based security solutions (e.g., Zero Trust). Track and resolve IT help desk tickets, ensuring timely and effective closure with minimal downtime. Oversee hardware/software procurement, vendor management, and support processes in compliance with corporate IT quality and security standards. Communicate IT updates, solutions, and digital transformation initiatives across the organization. Prepare regular performance, compliance, and incident reports for senior management J-18808-Ljbffr

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    3 settimane fa

    Piemonte, Italia Fompak A.S A tempo pieno

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