Voice Network Operation Engineer

h3WHO WE ARE /h3pWe are Fastweb + Vodafone, the leading telecommunications operator in Italy, with some of the most extensive and high-performance proprietary infrastructures in the country, through which we manage over 20 million mobile lines and 5.6 million fixed lines. We provide advanced digital services based on 5G, Cloud, IoT, Artificial Intelligence, and Cybersecurity to enable the digital transformation of individuals, businesses, and public institutions. We believe in a leadership approach founded on trust, constructive feedback, inclusion, and people development. /ph3WHAT IT MEANS TO BE PART OF FASTWEB + VODAFONE /h3pWhat will you find at Fastweb + Vodafone? Our values
- Spark Passion, Aim High, Stand True
- guide our daily work. Together, we create an environment where every person can make a difference. Guiding us is our Leadership Model: a shared language that defines how to lead with awareness at every level. /ph3BELONGING INCLUSION /h3pYou work in an open and collaborative environment where your ideas matter and differences are a strength. /ph3IMPACT /h3pGrow and make an impact
- Continuous learning and development, meaningful feedback, constructive dialogue, and high-impact projects. In a company that drives real innovation in the country, you have the space to grow and make your mark. Feel good, work better
- FLEXIBILITY WELLBEING /ph3FLEXIBILITY WELLBEING /h3pYou have smart working, a shorter workweek, "no clock-in" and "yes to trust and goals." Your wellbeing and work-life balance come before everything else. /ph3SUSTAINABILITY CUSTOMER /h3pWe do things that matter
- SUSTAINABILITY CUSTOMER Sustainable choices and a customer-first approach: with our technology, your work has a real impact on Italy and on the future. /ph3YOUR BENEFITS /h3ulliGrowth and development Grow through continuous learning and development paths, along with dedicated programs designed to build the skills of the future. /liliFlexibility and time for yourself You can enjoy smart working up to two thirds of your working days, plan your in office days over the quarter, and benefit from a shorter workweek with Friday afternoon off. /liliParenthood Up to 4 months of paid parental leave, flexible shifts, and dedicated leave options. /liliStudy and education Time off to sit your exams, leave options, and support if you have children with special educational needs (BES/DSA). /liliWellbeing Health insurance, psychological support, free legal support, financial education, caregiving support, and the opportunity to take part in sports and cultural events. /liliBonus and welfare A performance bonus that you can convert into welfare benefits, with an additional company contribution. /li /ulh3WHO ARE WE LOOKING FOR? /h3pAt Fastweb + Vodafone, we are looking for a Voice Network Operation Engineer for the Team Voice Services Operations In Fastweb + Vodafone stiamo cercando un Voice Network Operations Engineer per la funzione Services Platforms del Team TechnologySecurity Il tuo obiettivo è garantire un servizio voce impeccabile per i nostri Clienti attraverso la gestione e l'ottimizzazione delle piattaforme di telefonia fissa (Softswitch, SBC, Registrar). In un ambiente dinamico puoi metterti alla prova e incrementare le tue competenze tecniche, collaborare strettamente con i team che gestiscono le componenti mobile (IMS, SCP) e di Rete Intelligente per garantire la perfetta integrazione dei servizi. DESCRIZIONE DEL RUOLO In qualita’ di Voice Network Operations Engineer le tue attivita’ e responsabilita’ saranno le seguenti: /pulliGestire le piattaforme core di telefonia fissa (Softswitch Classe IV, IMS, SBC, Rete Intelligente) /liliSupportare le attività di monitoring, change, release e security sui sistemi voce /liliGarantire la continuità del servizio, intervenendo su anomalie evidenziate da allarmi, KPI e segnalazioni dei clienti /liliCollaborare con il team di Cyber Security per la gestione degli incident e l'analisi delle vulnerabilità /liliPartecipare a tavoli di progetto con ingegneria e fornitori per il rilascio di nuove architetture di rete, dallo sviluppo fino al roll-out /li /ulh3REQUISITI ESSENZIALI /h3ulliLaurea in Ingegneria delle Telecomunicazioni o discipline STEM /liliEsperienza pregressa nella gestione di reti voce, in particolare su piattaforme di telefonia fissa /liliOttima conoscenza dei protocolli SIP /liliConoscenza dei Sistemi Operativi Linux/Windows e ambienti di rete (es. Cisco-like) /liliPreferibile conoscenza di ulteriori protocolli (es. ISUP, Diameter, Camel, MAP) e di architetture IMS /liliPreferibile esperienza pregressa in ruoli di Network Operations (NOC/GNOC) /liliDisponibilità alla reperibilità /liliBuona conoscenza della lingua inglese /li /ulh3OTHER INFORMATION /h3pContract: Permanent /ppWorking Hours: Full time /ppApplicable collective agreement (CCNL): Telecommunications /ppWORK LOCATION Preferred: Milano, Roma + hybrid working model /ppWe are committed to being an