Adult Service Co-ordinator

4 settimane fa

Bardi PR, Italia Dover Corporation A tempo pieno

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
We are looking for a highly organized and motivated Service Coordinator to manage field service operations, ensuring efficient scheduling, resource optimization, and excellent customer support within a fast‑paced environment.
Maintain a current and accurate Field Service Technicians planning board in ERP to optimize resource efficiency, availability and customer responsiveness.
Process installations and repairs requests, ordering parts required and scheduling of related jobs in ERP (SAP) system.
Process and maintain Service Contract Agreement details, ordering parts required and scheduling of preventive maintenance jobs in ERP (SAP) system.
Perform duties related to invoice collection; credit validation, obtaining purchase orders and prompt invoicing of completed service notifications.
Determine service stock availability, control and process advance shipments of service parts.
Prepare and send quotations for services to customers.
Proven track record in positions with administrative tasks.


~ Proven experience of working within SAP environment would be a plus.


~ High level of Italian. Able to communicate properly in fluent English, both verbal and written.


~ Strong interpersonal, customer oriented and relationship management skills.


~ Proficient with MS Office, especially Outlook and Excel.


~ If you believe you match our values and have the experience we’re looking for, then apply Hybrid
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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