Regional Customer Care Operations Leader

6 giorni fa

Ello LC, Provincia di Lecco; Lombardia, Italia Altro Tempo pieno

Leica Biosystems, a Danaher operating company, seeks a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with our local market. You'll own instrument order fulfillment, resolve escalated requests, and ensure interactions meet global standards while addressing local needs.
In this role you will collaborate with commercial, service, supply chain, and finance teams to drive customer satisfaction, operational excellence, and continuous improvement, balancing