Desktop Support Technician

2 settimane fa

Monza, Italia Sharp Brains A tempo pieno

Role – Onsite Deskside Support (L1/L2) Key Responsibilities: 1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. 2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. 3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements. 4. Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance. 5. Administered approved software installations, updates, and security patching in coordination with IT policies. 6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients. 7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement. 8. Offered VIP support and acted as the primary onsite contact during critical escalations or outages. 9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance. 10. Assisted with Active Directory tasks, basic user account management, and smart hands support. 11. Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference. 12. Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling. 13. Followed ITIL practices for incident, problem, and service request management in corporate environments.

  • IT Desktop Support

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    Monza, Italia Allied digital service A tempo pieno

    **Job Title**: IT Desktop Support Engineer **Overview**: We are seeking a skilled IT Desktop Support Engineer to provide hands-on technical assistance and ensure the smooth operation of end-user devices and systems. This role requires strong troubleshooting skills, excellent customer service, and the ability to manage a wide range of hardware and software...

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    monza, Italia Speechify A tempo pieno

    Senior Software Engineer, Windows/Desktop Applications - Florence, ItalyJoin to apply for the Senior Software Engineer, Windows/Desktop Applications role at Speechify.MissionThe mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading –...

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    4 settimane fa

    monza, Italia Speechify A tempo pieno

    Senior Software Engineer, Windows/Desktop Applications - Florence, ItalyJoin to apply for the Senior Software Engineer, Windows/Desktop Applications role at Speechify.MissionThe mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading –...

  • Senior Software Engineer, Windows/Desktop Applications

    2 settimane fa

    Monza, Italia Speechify A tempo pieno

    Senior Software Engineer, Windows/Desktop Applications - Florence, ItalyJoin to apply for the Senior Software Engineer, Windows/Desktop Applications role at Speechify.MissionThe mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading –...

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    Monza, Italia Cofidis Italia A tempo pieno

    CHI SIAMOCofidis Italia fa parte Cofidis Group, player europeo del credito al consumo da oltre 25 anni, presente in 9 Paesi.Offriamo supporto ai clienti con le nostre soluzioni di credito innovative, studiate per permettere a chiunque di realizzare i propri progetti.Il nostro Team si compone di più di 400 persone e facciamo dell'innovazione uno dei pilastri...

  • IT Technician

    3 giorni fa

    Monza, Italia Hemmersbach A tempo pieno

    Role: Hemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands-on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism. Main responsabilities: Providing support for service work orders involving PCs,...

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    1 settimana fa

    Monza, Italia Hemmersbach A tempo pieno

    Role:Hemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands-on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism.Main responsabilities:Providing support for service requests involving PCs, laptops,...

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    Monza, Lombardia, Italia GJR Technologies A tempo pieno

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    Monza, Italia Oracle A tempo pieno

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  • Field Service Engineer

    3 settimane fa

    monza, Italia TVS SCS Italia A tempo pieno

    TVS SCS RICO Italia fa parte di una multinazionale specializzata nel fornire una vasta gamma di servizi tecnologici in tutta Europa, inclusi i servizi di Break & Fix, IMAC, Deskside Support, Service Desk, Projects and Rollouts.Siamo alla ricerca di un Field Service Engineer nell'area di Firenze.CompitiIl candidato selezionato si occuperà principalmente dei...