Solution Architect

Solution Architect - Protected Categories (L.68/99 Art.1)

Job ID: 2446563 | AWS EMEA SARL (Italy Branch)

• Background in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps;
• Passion for technology and for learning;
• Full professional fluency in English.

DESCRIPTION

This position is preferably intended for candidates belonging to Protected Categories with certification as beneficiary law 68/99 Art.1 (employment of people with disability)

AWS is a place where thousands of different personalities with the same customer obsession come to turn can’t-be-done into done. We seek builders from all backgrounds to join AWS, and we encourage our employees to bring their own voice and chart their own path. Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact? As a Customer Solution Manager you are driving digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Amazon Web Services as the key cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to the Fortune 1000 market segment. On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise. We're obsessed with customers, we see beauty in simplifying the complex, and we are comfortable with being called "peculiar." That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our employees enjoy working at AWS.

At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You should have a cool head, predicating strong technical development, be detail-oriented, have excellent problem solving abilities, and be an exemplary communicator. Your technical expertise and operational excellence will influence your team’s decisions and help us drive secure and robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and love contributing to a team goal.

Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Solutions Architects work hand in hand with AWS customers to help them make the most of the Cloud. They are at the crossroads of business and technology and engage with organizations at all stages of cloud adoption. Solutions Architects create and present technical content and sharing best practices.

Solutions Architects are responsible for the overall technical relationship between customers and AWS and make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's needs and give prescriptive guidance on how to create solutions with AWS technology. Solutions Architects lead activities such as architecture reviews, white-boarding sessions, demos and technical workshops. They collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem.

In this role you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible. You will have the opportunity to implement cloud-native reference architectures for a variety of use cases. The Solutions Architecture team is a diverse group of technologists from a variety of backgrounds. Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation and a desire to learn.

You will have the support to grow your expertise in industry and technology areas of depth. Every day you will learn something new from your customers, your peers and your own experiments.

At Amazon you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent and build on behalf of customers.

Key job responsibilities
• Work directly with customers to accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes;
• Build technical relationships with customers and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide;
• Share the voice of the customer to inform the roadmap of AWS features;
• Participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts);
• Evangelize and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences);
• Contribute to the growth of the Solutions Architecture organization by interviewing candidates and having a voice in hiring decisions. You will also be helping others develop new skills by mentoring team members and knowledge sharing;
• Develop areas of depth in technical domains relevant to your interests and your customer's outcomes.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Milan, MI, ITA | Rome, RM, ITA PREFERRED QUALIFICATIONS

• Experience designing, building, refactoring or operating IT systems - either on premises or in the cloud;
• Working knowledge of cloud native architectures;
• Knowledge of a modern programming language;
• In-depth working knowledge in a technology domain;
• Experience working in a customer-facing role;
• AWS certification (e.g. AWS Solutions Architect Associate or Professional) or other industry certification;

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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