Field Service Engineer Central Italy

5 giorni fa

Roma, Italia Bio-Rad Laboratories, Inc A tempo pieno

As Field Service Engineer, you will be attending customer sites throughout Central Italy to install, service & repair our instruments in accordance with SOPs and Health & Safety regulations. Your role is essential in ensuring our customers receive the best possible support, as well as product training & escalation of more complex issues. This will be a field-based role & we are looking for someone who is happy to travel around Southern Italy & further afield on occasion.
How You’ll Make an Impact:
Installing, maintaining, diagnosing, & emergency repairs of Bio-Rad equipment at customer sites
Maximising equipment performance & customer satisfaction in accordance with Bio-Rad guidelines
Working with the sales & wider customer support team to keep up to date with workloads & business requirements
Provide training to customers & staying up to date on our product offerings
Location: this is a field travelling role; candidate should be located in Central Italy area (ideally Rome based)
What You Bring:
At least 2 years’ experience in a Field Service Engineering role (IVD company, healthcare industry, hospitals laboratory, CoreLab, medical devices market)
Customer facing experience
Excellent time management experience
Fluent in Italian & working level English
IT and networking knowledge
Up to date computer knowledge including MS office
Full driving licence
Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.
Benefits:
Life and accident insurance
Private Health Care Services
Employment Pension Plan
Competitive salary
Annual bonus
Annual salary review
Marriage and childbirth impact in insurances
Loyalty award
Employee Referral Program with remarkable referral bonus
Company car with private usage under company global and local policies
Free on-site parking
EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.
Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorised by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorised to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

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