Client Director

1 settimana fa


Milano, Italia Dentsu Aegis Network A tempo pieno

Job Description At dentsu we are looking for a Client Director, in Milan. Client Director owns the day‐to‐day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client. The role leads the Shared Service Delivery Operations, providing high‐quality media operations to support Media and Performance brands. This includes oversight of platform configuration, campaign setup and optimisation, media delivery and reconciliation, reporting, and supplier validation. The Director ensures operational excellence, strategic alignment and continuous improvement across all delivery areas. Key Responsibilities Client Leadership & Strategic Growth Act as a dentsu ambassador, fostering strong internal and external relationships to enhance the company's reputation. Own the client relationship, ensuring strategic alignment and delivery of innovative, ambitious, and commercially sound solutions. Deepen senior‐level client relationships to ensure retention and growth. Immerse self and team in the client's business: understanding challenges, objectives, market dynamics, competitive threats, and partner ecosystem. Translate agency strategy into actionable business plans that deliver measurable value to the client. Use account plans to stimulate and track future work, ensuring resource allocation aligns with client priorities. Operational Excellence Lead delivery operations including campaign setup, platform configuration, media reconciliation, and reporting. Promote best practices, process compliance and continuous improvement across all operational activities. Ensure quality standards, SLAs and client expectations are consistently met or exceeded. Manage systems for accurate forecasting and tracking of media spend and operational performance. Team Leadership & Collaboration Lead and mentor cross‐functional teams focused on sub‐practice delivery areas. Ensure team members build strong relationships with client counterparts and deliver outstanding service. Foster a collaborative, high‐performance culture focused on client success and operational excellence. Financial Management & Commercial Oversight Define and monitor revenue streams, budgets and financial targets in collaboration with Media Practice President and CEO. Own cross‐service line client P&L, ensuring both revenue and profit growth. Understand the client's commercial framework and ensure the business is run profitably. Partner with Finance to ensure accurate forecasting, reporting and budget tracking. Improve client satisfaction to expand existing revenue streams and unlock new opportunities. Requirements Proven experience in media operations, strategic account management and client leadership. Strong understanding of media platforms, campaign lifecycle and performance optimisation. Demonstrated ability to lead cross‐functional teams and manage complex delivery operations. Excellent communication, negotiation and stakeholder management skills. Financial acumen with experience managing budgets, forecasting and P&L ownership. Ability to translate strategic vision into actionable plans that drive business value. Fluent in English; other languages are a plus depending on client portfolio. Location: Milan Brand: Carat Time Type: Full time Contract Type: Permanent #J-18808-Ljbffr


  • Client Director

    1 settimana fa


    Milano, Italia Dentsu Aegis Network A tempo pieno

    Job Description At dentsu we are looking for a Client Director, in Milan. Client Director owns the day‑to‑day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client. The role leads the Shared Service Delivery...

  • Client Director

    2 settimane fa


    Milano, Italia Dentsu Aegis Network A tempo pieno

    Job Title: Client Director **Job Description**: - The purpose of this role is to own the day-to-day client relationship and all elements of delivery. Including, implementation of the strategic vision for the client, delivery against the financial targets set and building a trusted relationship with the client. As account Director you'll be involved the...

  • Client Director

    1 settimana fa


    Via Milano, Italia Dentsu Aegis Network A tempo pieno

    Job DescriptionAt dentsu we are looking for a Client Director, in Milan. Client Director owns the day‑to‑day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client. The role leads the Shared Service Delivery...

  • Client Director

    1 settimana fa


    Via Milano, Italia Dentsu Aegis Network A tempo pieno

    Job Description At dentsu we are looking for a Client Director, in Milan. Client Director owns the day‑to‑day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client. The role leads the Shared Service Delivery...

  • Client Director

    7 giorni fa


    Milano, Italia Dentsu Aegis Network Ltd. A tempo pieno 90.000 €

    Client Director page is loaded## Client Directorlocations: Milantime type: Full timeposted on: Posted Todayjob requisition id: R1108801 At dentsu we are looking for a Client Director, in Milan. Client Director owns the day-to-day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial...

  • Client Director

    3 settimane fa


    milano, Italia Azienda personale A tempo pieno

    Client Director page is loaded## Client Directorlocations: Milantime type: Full timeposted on: Posted Todayjob requisition id: R At dentsu we are looking for a Client Director, in Milan. Client Director owns the day-to-day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets,...

  • Client director

    1 settimana fa


    Milano, Italia Dentsu Aegis Network Ltd. A tempo pieno

    Client Director page is loaded## Client Directorlocations: Milantime type: Full timeposted on: Posted Todayjob requisition id: R1108801 At dentsu we are looking for a Client Director, in Milan. Client Director owns the day-to-day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial...

  • Client Director

    7 giorni fa


    milano, Italia Dentsu Aegis Network A tempo pieno

    Job DescriptionAt dentsu we are looking for a Client Director, in Milan. Client Director owns the day‑to‑day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client. The role leads the Shared Service Delivery...

  • Client Director

    2 settimane fa


    Milano, Italia Dentsu A tempo pieno

    At dentsu we are looking for a Client Director, in Milan.Client Director owns the day-to-day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client.The role leads the Shared Service Delivery Operations, providing...

  • Client Director

    7 giorni fa


    Milano, Italia Dentsu Aegis Network A tempo pieno 90.000 €

    Job Description At dentsu we are looking for a Client Director, in Milan. Client Director owns the day‑to‑day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client. The role leads the Shared Service Delivery...