Customer Care Intern
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At Lexroom , we set the bar for legal AI—clear, fast, and built for trust.
In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe . Our mission is clear: make the law faster, clearer, and more reliable , giving lawyers, law firms, and companies the time and confidence to focus on what truly matters. We’re scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact. Today, Lexroom is a trusted partner , shaping the future of legal AI with discipline and purpose. Why Lexroom ?- Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
- Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.
- Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.
- Support the Customer Care team in assisting Lexroom’s customers across chat, email, and calls.
- Learn day by day: shadow experienced colleagues, get to know our product and processes, and gradually handle simple requests with the team’s guidance.
- Bring curiosity and energy to the team: ask questions, share what you learn, and contribute ideas to improve how we support our customers.
- You are fluent in English, comfortable reading, writing, and communicating in a professional context.
- No prior work experience needed: we’re looking for the right drive and mindset, not a specific background.
- You have a proactive, hands-on attitude, enjoy solving problems, and want to learn inside a fast-growing startup.
- You’re a fast learner, comfortable picking up new tools and processes.
- You’re based in Milan or open to relocating (relocation support evaluated case by case).
- Expense Reimbursement: €900 per month
- Mentorship: Day-to-day guidance from experienced Customer Care colleagues.
- Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Milan HQ.
- Meal Vouchers: Daily support to make your lunch breaks easier.
- Team Retreats & Off-sites: Dedicated time to connect with the team.
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